Retail Recruitment

Mergers and acquisitions, seasonal hiring spikes, e-commerce apps, direct-to-consumer brands. Retail is rapidly evolving. Whether you're brick and mortar, fully digital, or somewhere in-between, customer preferences and new ways of doing business are likely changing the composition of your workforce.

To keep up, employers are hiring more digital marketers and data analysts; roles not traditionally associated with retail. That's in addition to on-the-ground roles like salespeople and customer service reps. Employers need the flexibility to attract, hire, and retain all of the above.

That's why retailers have trusted iCIMS for 20 years to build their winning workforces in any business environment.

Here's what retail recruiters are up against

45% of retail job applications are abandoned

Nearly half of retail job applications are abandoned

84% of of retailers struggle to find talent with the right experience

The vast majority of retailers struggle to find talent with the right experience

81% turnover rate for part-time, hourly retail workers

The turnover rate for part-time, hourly workers

Retailers use iCIMS to sell their candidates

Southeastern Grocers logo

saved $1m per year by switching to icims

and uses texting to engage its candidates and 45,000 employees

thredUP logo

"The hourly workforce we work with aren't on email..."

texting is one of the easiest ways to ignite a conversation."

- Director of Talent Acquisition, thredUP

Foot Locker logo

"iCIMS really obsesses about the candidate experience

and the recruiters and hiring managers that engage with the tool."
- Former Senior Director of Organizational Capacity, Foot Looker

Additional resources