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iCIMS Accessibility Policy

Last updated 10/5/2022

Accessibility Policy for iCIMS Products

iCIMS, Inc. (“iCIMS”) is the industry’s largest talent acquisition provider, enabling customers to manage their entire talent acquisition lifecycle within our system. iCIMS recognizes the importance of web accessibility and strives to ensure that iCIMS products are capable of compliance with the WCAG 2.1 (A & AA) standard as outlined by the W3C. The candidate experience of the iCIMS Talent Cloud is capable of being configured in a way that helps iCIMS’ customers meet their Section 508 of the Rehabilitation Act of 1972 and Title III of the Americans with Disabilities Act compliance needs.

iCIMS embraces the principle of “accessibility by design,” and as such all new products are built to meet these standards. There are, however, a number of factors that can affect a customer’s conformance to the WCAG standards,
which are noted below. Although iCIMS strives to ensure accessibility across our products, customer configurations do have an impact on accessibility. iCIMS reviews this Accessibility Policy periodically based on industry changes.

Configurations and Options

Because iCIMS’ products are highly configurable, there are several configurations, both within iCIMS Applicant Tracking as well as other products within the iCIMS Talent Cloud, that customers can make or select that can impact the accessibility of a customer’s instance of an iCIMS product or feature.

Accessibility Audit (VPAT)

iCIMS uses various browser and test tools to verify that all new features are WCAG compliant prior to release. Additionally, iCIMS performs a yearly audit with Level Access, an industry leader in accessibility audits.

Audits are performed against a unified set of conformance criteria based on industry best practices, public compliance requirements, and internal standards.

At this time, the features or experiences below are not scored as part of our yearly audit by Level Access, as these areas are generally configured by customers and outside of iCIMS’ direct control:

  • Customer branding applied to the Applicant Tracking career site or to the Career Sites (formerly iCIMS Attract)
  • Third-party components on the Applicant Tracking career site (e.g., Google reCAPTCHA) or to the Career Sites (formerly iCIMS Attract) In the most recently available audit report, iCIMS Applicant Tracking career sites achieved a 97% compliance score in Chrome & Firefox with JAWS and NVDA.

Screen Reader and Browser Support

Historically, iCIMS has supported the JAWS screen reader (up to the 2020 version) used with Internet Explorer 11. Currently, iCIMS uses Chrome and Firefox with JAWS and NVDA screen readers during development and testing of all new products.

Accessibility Issue Resolution

Accessibility issues are managed by iCIMS customer success, in compliance with the severity definitions and response times outlined in the iCIMS Support and Maintenance Policy.

For questions about iCIMS’ Accessibility Policy, please contact your iCIMS point of contact.

Disclaimer

The information provided in this document is proprietary and may not be reproduced, redistributed, or transmitted, in whole or in part, without the prior written consent of iCIMS, Inc. (“iCIMS”). Any unauthorized use is strictly prohibited. This document and the information contained herein are provided solely for informational purposes and do not bind iCIMS in any way. To the extent that any information contained herein may have been obtained through third-party sources, iCIMS believes such information to be reliable but does not guarantee as to its accuracy. Due to the possibility for error, iCIMS is not responsible for any errors or omissions made by iCIMS or such sources. iCIMS is not under any obligation to (and expressly disclaims any obligation to) update or alter the information contained herein, whether as a result of new information, future events, or otherwise.

iCIMS, Inc. and its affiliates do not provide legal or compliance advice. The information contained herein has been prepared for general information purposes only and is not intended to be legal advice, is not to be acted on as such, may not be current and is subject to change without notice. The information is presented “as is” without representation or warranty of any kind. Any representation or warranty that might be otherwise implied is expressly disclaimed. You agree that iCIMS is not liable to you or others, in any way or for any damages of any kind or under any theory, arising from the information, or your access to or use of or reliance on the information. Any use of the information is at your own risk. You should consult with your own legal and compliance advisors to address any inquiries in relation to the information.