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Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
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Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
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Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
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September 15, 2020 
3 min read
Sometimes it feels like you’ve seen every application, reviewed countless reference letters, and waded through all your talent pools and yet you haven’t found the right person for the role. How can you not find someone in all those applications?
What if I told you that the person you’ve been searching for hasn’t applied because they couldn’t?
61 million adults in the U.S. live with a disability = 1 in 4 people
*According to the CDC
If 26% of adults have a disability, how many candidates miss out because application accessibility considerations come second?
How do you change that; how do you make sure that each candidate has an equal opportunity to apply to your organization? You certify that your hiring software is accessible—for everyone.
To better understand what to look for in accessible talent acquisition software, I spoke to Jason Ferreira, iCIMS’ Accessibility Engineer. Jason works within our Center of Excellence (CoE) to ensure we build products with accessibility in mind. The CoE is comprised of subject matter experts, like Jason, who focus on accessibility, security, and localization. Jason leads our Labs department in internal training and best practices on why accessibility matters in hiring software.
“Accessibility should not be an afterthought,” Ferreira said.
“It needs to be built into your code so that your technology is working for you, not against you.”
It’s Jason’s job to ensure that our hiring software considers all areas of accessibility, such as:
Ferreira puts equal emphasis on building empathy for end users within his team as he does training them to build accessible software. He ensures engineers, testers, coders, and anyone who touches software understand what it means to use tech with a disability. It’s not about checking off boxes; it’s about building a real connection to the UX of all our users. Ferreira says we use our Empathy Lab to help accomplish this.
iCIMS’ introduced its Empathy Lab in 2019 during our eighth annual Global Accessibility Awareness Day (GAAD). The lab, which is part of each new hire’s onboard curriculum, is filled with stations geared toward simulating different challenges those with disabilities face in the workplace.
If you’re unsure if your hiring software is built with accessibility in mind, here are a few steps to take.
When each area of your hiring software is built with accessibility in mind, you’ll open your talent pools to every candidate, not just those who were able to complete the application. Your tech should have your back and support the growth and belonging that your culture exudes.
Interested in learning even more about diverse hiring practices? Check out our guide, Decode Diversity: How to Recruit High-Performing Teams. Get your copy here.
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