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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organization.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreThe iCIMS Talent Cloud delivers a secure, agile, and compliant platform designed to empower talent teams, job seekers, and partners with advanced data protection and privacy.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreIncreased productivity, smarter data usage, and empowered hiring teams–that’s the power of the partnership between Ceridian Dayforce and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreAn applicant tracking system (ATS) helps recruiters manage and scale their organization’s recruiting and hiring process. There are a lot of choices when it comes to selecting an ATS, but not all recruiting software or ATS vendors are the same.
You want to look for an ATS vendor capable of supporting your entire talent acquisition process. The right ATS vendor isn’t going to offer a stopgap or short-term fix.
The right vendor also knows choosing an ATS is a big decision and a long-term investment. It’ll have a feature-rich roadmap and offer ongoing support to help you get the most out of your system for years to come.
With that out of the way, let’s get to it. Here are the questions to ask applicant tracking vendors you’re considering:
If the answer is no, stop here. Hiring has changed too much to rely on an ATS that doesn’t support virtual recruiting. Ask about your vendor’s AI recruitment software capabilities, including:
[For a deep dive on how to build stronger and more dynamic talent pools, download our guide here.]
Likely, your vendor is working with employers in your industry and can offer best practices for any hiring scenario you find yourself in today, from mass hiring of essential roles to fewer open requisitions with more specialized requirements from specific talent groups. Your ATS should make those insights readily available to you, in the way your team needs to view them.
We work with companies all over the world in a wide variety of industries, including:
[Don’t see your specific industry listed? Don’t worry. We have dozens of customer success stories from all sorts of industries. Check them out here.]
Spending the day logging in and out of multiple screens may have been tolerable before, but now it’s crucial that recruiters can operate the various tools they need throughout the hiring process effectively and without disruption.
Your applicant tracking vendor may offer a level of integration, but openly discuss your options to sync collaborative working tools like Microsoft Teams or virtual hiring essentials like video interviewing software, task simulation assessments, and your employee system of record. While on that topic, bring up data and reporting consistency to determine opportunities for complete compliance while remote.
[Here’s a recent article shared by our VP of Corporate Development, Mike Wilczak, on how collaboration and communication tools are coming together to strengthen HR tech.]
Look into the way your recruiters complete tasks, from sourcing to onboarding, and how many of the steps are currently automated. Workflow reports can be a huge help in determining where to focus your efforts.
Any manual tasks are opportunities to make small changes within your ATS that result in more time and higher-quality hires with even less effort.
With the right software, recruiters can schedule recurring email campaigns to engage talent pools regularly. They can share opportunities, upcoming networking events, and company updates. If you want this option, be sure the ATS has options to integrate with this software.
Talent diversification is key to building high-performing teams, yet it’s not always clear how applicant tracking software can help.
Traditionally, recruiting teams used sourcing data to see who was applying and how they found out about the role. That’s a good start, but it only tells part of the story of how someone moves from job seeker to new hire.
More sophisticated applicant tracking software provides in-depth data and reports at every stage of the hiring process. What’s more, it can actually point out diverse talent who might otherwise get lost in the shuffle.
Additionally, ask your recruiting software vendors if they offer or plan to offer any of the following:
These tools can help mitigate bias, provide a more equitable hiring process, and help create accessible and inclusive experiences for candidates.
[Dive into more stories, strategies, and tactics for diversity and inclusion in recruiting here.]
A human resource information system (HRIS) or human capital management (HCM) system gathers, saves, and holds an organization’s employee and HR-related information. When you hire an applicant, they become an employee. With ATS-HCM integration, you can seamlessly transfer the new hire data you need.
An on-brand career site is a powerful way to engage candidates and showcase all your organization has to offer. Find out if there are options to customize the site to reflect your brand and demonstrate your value as an employer.
Video interviews enable you to interview applicants anywhere around the globe. Whether it’s a two-way video experience or candidate prerecorded responses to recruiter questions, having this ability is key. Especially when you are hiring for a remote workforce, video interviews make a massive difference in enabling recruiters and hiring managers to connect with candidates. Plus, candidates really like video interviews.
It’s a challenge to communicate effectively with all your candidates, especially if you receive thousands (or tens of thousands) of applications per year. Ideally, you want to send consistent, personalized communications to every candidate. However, that amount of work is nearly impossible for your recruiters to sustain without some sort of help.
This is where candidate relationship management (CRM) software comes in. A CRM empowers recruiters to build talent pipelines, automate email marketing, host recruiting events, and generate shortlists of candidates based on their skills and experience.
Ultimately, a CRM enables recruiters to deliver communications at scale without adding significant manual effort to their workload.
The right applicant tracking software helps you draft offers, tracks the job offers you’ve made, and makes it easy for applicants to accept jobs. Rather than wasting time writing new offer letters for each position, recruiters can spend their time making new hires feel welcome.
[For tips on optimizing your offer workflow, check out this definitive guide to the process.]
When onboarding new employees, you’re required to follow various employment regulations. Software solutions can eliminate the need for paper forms and reduce the hassles around employment eligibility verification, I-9 completion, and background checks. An onboarding workflow allows new employees to manage their documents and removes the need for HR employees to perform endless data entry tasks.
Job boards are one of the top three sources of hire, which means it’s essential that your ATS helps you maximize their value. Find out if you can post open positions to multiple boards and, even better, if you can do so at one time. This level of automation is a true time-saver.
Today’s candidates are searching and applying for jobs on their mobile devices. According to Glassdoor, 58% of its users look for jobs on their phones. If you want to reach as many candidates as possible, they need mobile access to your site. Once they’re in the talent pool, recruiters need a way to communicate with candidates via text message securely.
Active candidates are people who are actively looking for new jobs. They typically become part of your talent pool when they apply for a job via your ATS. What about the amazing people who aren’t actively looking but might be interested if they found the right position? Ideally, your ATS should offer ways for you to connect with and collect information about those passive candidates, too.
Verizon’s 2020 Data Breach Investigations Report recorded 3,950 breaches. Of those, 72% involved large business victims, and 43% involved web applications. If your recruiting software vendor is not proactive about cybersecurity, it could open your company up to attacks and data breaches.
Look for a vendor with strict data encryption procedures, up-to-date certifications, and detailed security policies to help keep your candidates and employees safe. A prepared vendor will have documentation ready that details how it collects, uses, and stores your confidential information.
Your vendor should also confirm that it has a comprehensive business continuity and disaster recovery plan to ensure your critical data is available in the event of a disaster. These plans are often confidential, so many companies typically won’t share the details of their plan, but they should be willing to confirm it exists.
[For more on this topic, see our Trust Center.]
Enterprise hiring needs change over time. Consider the drastic changes in the talent industry in just the last few years. Seemingly overnight, talent acquisition shifted to a virtual experience. Change can happen fast. Adapting quickly can be the difference between growing and falling behind.
This is why it’s so important to ask your software vendors how it’s innovating and planning to meet tomorrow’s hiring needs. Companies that “get it” have their eye on the future. That’s why we work year-round to enhance our product roadmaps and release innovations quarterly.
After implementing new software, you’ll need to get the users up to speed. Look for a vendor that can onboard your users quickly and provide support over time.
Additionally, look for a software company that encourages peer-to-peer community. For example, the iCIMS Talent Cloud Community connects industry leaders from all over the globe. Participants can ask questions, share ideas, and even vote on proposals to enhance the iCIMS Talent Cloud.
With more than two decades in business, we’re more convinced than ever that having the right talent is the secret to success. And the way to find and hire talent? Start with world-class applicant tracking software.
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