Menu

Hiring Insights Blog

The Modern Job Seeker Report
Wednesday, Oct 04, 2017

Consumer Technology Trends Are Transforming the Hiring Process

In this report, we discuss the trends and drivers behind what makes a great candidate experience, and the impact online employee reviews, social media, employee referrals and mobile technology have on recruiting efforts.

Key findings from the report include:

How Job Seekers are Researching Companies Before Applying

-      The content that is most important to job seekers when researching a potential company to work for include employer reviews (37 percent), textual content on a company website (24 percent) and company publications or products (24 percent).

-      Seventy percent of workers have searched for a new job while at work.

-      Nearly 1 in 3 workers have declined a job offer primarily because the company had negative online employer reviews.

The Importance of Social Media and Peer Referrals

-      Social media is more than just a millennial trend. Ninety-four percent of all working Americans surveyed would visit a company’s social media page when searching for a job.

-      The top social media apps for job searching include LinkedIn (56 percent), Facebook (54 percent) and Glassdoor (34 percent).

-      Eighty-six percent of workers expect to be happier at a job they were referred for than one they were not referred for.

-      Sixty percent of employers believe referrals bring in candidates that are a better fit for the company.

The Technology Capabilities Job Seekers Expect

-       Job seekers expect the same ease of use and functionality they see in apps and websites they use every day when searching and applying for a job. When searching for a job, people want to visit job search sites that allow them to: Instantly mark jobs of interest (54 percent); receive recommendations based on job preferences and resume (53 percent); and input salary requirements and enable employers to reach out directly (53 percent). 

-      Sixty-six percent of working Americans, including 82 percent of millennials, expect every company to have a mobile-friendly career site and job application process.

-      The majority of working Americans (85 percent) believe the popularity of mobile job search applications means they would have to act quicker than ever to be considered for a position.

 
To compile the report, iCIMS conducted a survey among 500 full-time employed U.S. adults, ages 18+ and provided additional commentary from iCIMS customers, Gold’s Gym, Trilogy Health Services, and iCIMS partner, Glassdoor.
 
With the constantly changing landscape of talent acquisition, it’s crucial for employers to keep a pulse on the behaviors of candidates during the hiring process. Because many of the interactions applicants have with a company’s hiring process is technology-driven, it’s critical talent acquisition departments have the right tools that prioritize a great candidate experience. Without the right tools, employers risk not being able to find the right people, and without the right people, their business will not meet its full potential.