Customer success stories

OHL

How one construction firm engages and hires hard-to-reach candidates

OHL logo within teal circle

OHL is a leader in the construction industry, with a century-old legacy of delivering complex civil infrastructure projects worldwide.

With operations across nine states and more than 2,000 engineering and construction professionals across the region, OHL specialises in the design, financing, and modernisation of highways, bridges, transit systems, hospitals, and schools.

OHL’s dedicated personnel, expertise, and innovative solutions are the foundation of its success.

<1 hour

Average response time

93%

Aggregate text messaging response rate

68%

Recurrent text messaging response rate

Outdoor photo of a large construction site with 7 OHL workers in the foreground

OHL's approach

OHL’s recruiters found it increasingly difficult to maintain strong relationships with both job applicants and internal stakeholders. Hiring for a variety of positions, their recruiters were receiving too few responses from qualified candidates. Those who did respond were slow to do so and relatively unengaged.

With no applicant tracking system (ATS) to support their recruiting efforts, OHL’s recruiters were also manually tracking their job offers through a complicated internal approval process. In most cases, tracking the offer took longer than it did to get the offer approved.

We’ve created a better partnership with our line Managers by providing them with detailed reports. iCIMS has been wonderful for engagement, giving us another touch point to connect with our candidates.

OHL

With iCIMS, OHL can:

Check mark in teal circle.

Gain better insight into its recruiting performance

From candidate records to the cost and ROI of career fairs, all OHL’s data is now in one place. This has greatly improved the team’s cohesion and effectiveness.

Check mark in teal circle.

Enhance the interview scheduling process

With the help of iCIMS, line Managers can provide their availability to recruiters via phone, while recruiters simultaneously text message candidates from their dashboards to confirm interview dates and times.

iCIMS reporting is great and provides us with the ability to track multiple metrics. With the help of iCIMS, our recruiting team was able to drastically reduce outside agency fees.

OHL

Learn more about how iCIMS' Talent Cloud can help you attract, engage, hire, and advance the best talent.