- Solutions
- Products
- Community
- Resources
- Company
Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organization.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow a beloved restaurant hires 40,000+ annually with a great candidate experience​.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.​
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.​
Learn moreUncover unique market insights, explore best practices and gain access to talent experts across out library of content.
Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve. ​
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.​
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.​
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreiCIMS is a place where everyone belongs. Discover why you’ll love working here.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.​
Learn more
November 15, 2020 
3 min read
The International Committee of the Red Cross (ICRC) is a 150 years old independent and neutral organization that intervenes in conflicts and armed violence around the world. Due to the nature of its activities, human resources and recruiting must be efficient and flexible.
The recruitment teams are made out of 12 people hiring for the headquarters and expatriates and are spread out between Geneva, London and Manilla. How have ICRC optimized their recruitment process and candidate assessments and how does it improve both candidate and recruiter experience?
The ICRC hires in pools instead of campaigns, meaning they hire several people for a given position they will deploy in different areas and the offer stays open over several months. Because of this, the ICRC receives very high volumes of applications each year. Last year alone, they have counted 35,000 application and over 1,200 different interviews. Automating the pre-screening phase was the first step to a more efficient process for both recruiters and candidates.
Indeed, in the context of humanitarian work, employees and candidates’ (who are often already in another job) time is precious. They cannot spend too much time agreeing on a slot, having the interview, analyzing all the candidates, giving feedback, etc. Additionally, many professionals are in war zones where the internet connection is not always optimal and urgent unexpected incidents take priority.
It was important for ICRC to integrate the on-demand video interview into their process to be more efficient and provide recruiters on the field as much detail as possible on candidates from the start. The on-demand video interview allows defining profiles better. The hiring teams work beforehand with talent managers (who deploy talent locally) and technical experts to define required competencies to assess at different stages of the process and which skills can be easily evaluated before the first face-to-face interviews.
Candidate assessments at the International Committee of the Red Cross are taken very seriously as people are sent to dangerous places. It is crucial they master the skills they claim to have for security reasons for themselves but also for people around them. For instance, fluency in a certain language is essential to negotiate with local authorities or pass a checkpoint. Other technical skills linked to rebuilding habitations, working on water networks, etc. cannot be faked.
To optimize this process, ICRC also digitalized and automated their candidate assessments. The iCIMS online language tests allow candidates to take their test in just 20 minutes, on mobile or desktop, anytime and anywhere they like. Recruiters receive the results in 48 hours and can easily advance in the process. For technical assessments, the organization developed their own customized tests. For each position, a specific test. The candidate takes the test when works best for her. Recruiters are not limited by time zones; they do not need to arrange a time slot and do not need to wait around for the candidate to submit their test.
Digitalizing candidate assessments reduced the administrative burden, allowing recruiters to focus on added-value tasks and communicating with candidates. Automation helped with the recruitment timeline of ICRC. Having positions opened for long periods of time and hiring in pools means getting new applications every day and having to keep track of each application and the progress of each. Integrating the on-demand video interview, Easyspeaking and Test Builder to their HRIS allows them to have everything centralized and easy to visualize. Timelines are shorter and the administrative burden considerably reduces.
The on-demand video interview has been a great tool and great help in ICRC’s diversity and inclusion mission. They get many applications of motivated people who may not be perfect on paper, missing some of the qualifications or experience, yet still catch the attention of recruiters for reasons sometimes hard to explain (perhaps we could call this HR intuition). Thanks to the automated process and time-saving, these atypical candidates can be invited to interviews and the teams can have great surprises and find rare talent in profiles that were not the most obvious choice at first.
