Customer success stories

Fulton Financial

How a $20B financial company used big data to overhaul its recruiting

Lancaster, PA
Company size:
iCIMS products:
Applicant tracking system
Employee onboarding
Ultimate Software

Fulton Financial Corporation, a $20B, highly regarded financial holding company with 3,700 employees, provides a wide range of financial products and services throughout 250 locations across the Mid-Atlantic.

It’ crucial for Fulton to efficiently search and hire top talent in a highly competitive and regulated industry.

Fulton Financial's approach

Fulton’s challenge was that its team was bogged down by manual processes and excessive paperwork, insufficient reporting, and the inability to easily transfer key candidate information from its candidate applicant tracking system to Ultimate Software.

The team selected iCIMS as its recruitment system-of-record to support its overhaul of recruitment, increase data integrity, improve productivity, and reduce manual and administrative tasks.

Fulton Financial recruiter at her computer using iCIMS' ATS software

With iCIMS, Fulton Financial can:

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Improve real-time analytics and reporting

Fulton configured the Talent Cloud to access key reports, specifically open positions, source of hire and employee referrals, to improve recruiting and share with leadership as needed.

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Institutionalize data governance and compliance

Fulton configured iCIMS to best fit its unique compliance and data security needs, including data-security scrutiny and risk-tolerance assessments, a mission-critical requirement in the highly regulated industry.

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Integrate talent acquisition and HR systems

Using a prebuilt integration between iCIMS and Fulton’s employee-system-of-record, Ultimate Software, Fulton automatically transfers candidate and new hire information back and forth, eliminating manual data entry.

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Enhance the new hire onboarding experience

By automating its entire new hire experience using iCIMS’ Employee Onboarding Software, Fulton focused on the new hire experience instead of paperwork completion — cutting 43 pieces of paperwork to zero — resulting in stellar survey results from its new hires.


automated onboarding experience


pieces of new hire paperwork, down from 43

Our user experience for both candidates and our team has improved tremendously. The reporting capabilities help us control and monitor what we are doing, which is vital in the highly regulated financial industry.

VP of Human Resources, Fulton Financial

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