Customer success stories

AmTrust Financial

How a multinational insurance firm streamlined recruitment and saved $13M.

New York, NY
Company size:
iCIMS products:
Applicant tracking system

AmTrust Financial, a multinational property and casualty insurer expanded rapidly through organic growth and more than 40 acquisitions, becoming a Fortune 500 firm 7,000 employees across 70 countries.

The AmTrust approach

After evaluating the features and functionality of Workday’s recruiting module, AmTrust’s hiring team knew it wasn’t going to work. They were already using manual processes and spending $16 million with staffing agencies – they needed to streamline things, not make them more difficult.

AmTrust team photo

Savings in recruitment costs


Growth in talent pipeline


Decrease in time to fill

With iCIMS, AmTrust can:

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Deliver a great candidate experience

By requesting only essential information from candidates, such as name, address, and phone number, AmTrust streamlined its application process.

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Configure for each hiring type

Created three unique career portals for external, internal, and agency-based candidates, enabling candidates to move through the entire application process without any manual recruiter work prior to final decision.

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Integrate seamlessly with Workday to save time

Candidate and new hire data is now transferred throughout the entire application process until the completion of onboarding. This ensures data accuracy and saves time by connecting recruiting and HR systems.

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Report to drive improvement

Recruiting and hiring managers can make data-driven decisions and keep leaders informed by automatically running key report like time to fill, background check status, hires by location, number of daily hires, open/closed requisitions per month, and interviews per month.

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Improve productivity

Through iCIMS Marketplace, recruiters access multiple systems with one login, eliminating the toggling between disparate systems. Workflow automation like notifications for every action significantly improve the recruitment team’s productivity.

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Scale globally

By enabling more candidates around the world to see job board listings.

Seamless integration

With iCIMS and Workday seamlessly integrated and recruitment processes built to scale, AmTrust is now focusing on supporting its international expansion. “We have a great foundation. We’ve accomplished the things we have set out to accomplish as far as the build. Now, it’s about AmTrust talent acquisition 2.0,” AmTrust VP of Talent Acquisition.

Laptop screen showing iCIMS and Workday integrated software

We chose iCIMS to streamline the organization’s recruitment strategy because we needed a system that understood modern day recruiters and prioritized recruitment. With iCIMS, our candidate experience is a thousand times improved.

Vice President of Talent Acquisition, AmTrust Financial

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