IMT Residential

Multifamily Property Management

Sherman Oaks, CA



Applicant Tracking and Candidate Relationship Management

GoodHire, an employee background check provider

IMT Residential, a multifamily property management company established in 1992, grew rapidly to more than 600 associates supporting roughly 60 high-end apartment communities across seven U.S. states. In 2018 alone, the company added 12 communities to their portfolio by acquiring nine sites and finishing construction and opening three additional sites. It’s a fast-paced environment in which they need to recruit and hire people to support the business.

Before adopting iCIMS’ Offer Management, IMT’s small team of recruiters relied on a time-consuming manual process, which involved multiple steps for recruiters and candidates. Today, IMT’s recruiters have access to a dozen different job offer templates from a single location, making it easier to extend the right offer terms quickly.

Whether backfilling a role or hiring staff for a newly constructed or acquired community, it’s now easier for IMT’s recruitment team to issue offer letters with the correct language. For instance, when IMT acquires new sites, they’re making offers before closing on the property with all important contingency terms.

iCIMS also helps IMT Residential:

  1. Drive employee turnover below industry average, by improving the quality of hire.
  2. Be productive by running their entire hiring process, from sourcing to onboarding, candidate to associate.
  3. Stay top-of-mind by sending email blasts when a new site opens
  4. Track progress, approvals and ROI of recruiting efforts at every step using customizable dashboards.
  5. Organize hiring on one centralized platform, improving communications with site managers across 60+ locations. Prior to 2013, all talent acquisition activity from advertising, interview and selection was handled by the site-level manager. Today, managers interview a few quality candidates sourced and selected by the recruiting team. This enables managers to focus on running the business, and leave sourcing and screening to their fully dedicated, trained, experienced, and highly effective recruiting team.

“Creating and modifying a job offer template is really easy. The ease of use for the administrator, the recruiting team, and the candidates is great and very straightforward. The Offer product presents the company as professional and organized, aligning with our motto of Putting You First, considering both the associate and candidate experience.”


-Jana Frazier, director of recruiting and engagement,IMT Residential