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For Nomad Foods, one of Europe’s leading frozen food companies, hiring wasn’t just about filling roles, it was about building a process that every stakeholder could trust. Their talent acquisition team needed an applicant tracking system that could support confidential executive hires, keep hiring managers actively engaged and give HR the visibility to demonstrate real business impact.
Without the right infrastructure in place, those goals were difficult to consistently achieve. Limited visibility into hiring data made it harder to provide consistent experiences for hiring managers and candidates. It also meant that the talent acquisition team struggled to tell the story of the value they were delivering to the business.
Nomad Foods redesigned its recruiting workflow, recruiter dashboards, and hiring analytics within the ICIMS ATS. Rather than treating the upgrade as a simple software swap, the talent acquisition team took a deliberate approach to rebuilding how recruiting operations functioned across the organization. The result was a hiring process that worked for every stakeholder — executives managing sensitive hires, hiring managers tracking their own candidate pipeline, and HR and talent teams operating in genuine partnership.
One of the most meaningful shifts was the change in how hiring managers engaged with the process. With access to their own dedicated dashboards, hiring managers moved from passive participants to active partners, tracking candidate progress in real time and staying meaningfully connected to the hiring journey from start to finish.
The upgrade also created a new level of alignment between the HR and TA teams. With shared visibility and a more collaborative operating model, both teams could focus on delivering a better experience, internally and externally.
For the first time, the talent team had live data they could bring into any stakeholder conversation: cost avoidance, reduced agency spend and hiring performance across the business. Rather than reporting on activity after the fact, the team could now demonstrate value in real time and use data to identify areas for improvement and celebrate success stories with confidence.
The upgraded ICIMS ATS gave Nomad Foods a significantly more streamlined process for confidential executive hires, an area that previously required careful manual management. With clearer workflows and better visibility, the executive team gained confidence that sensitive hiring was being handled with the consistency and discretion it required.
Nomad Foods’ story is a powerful example of what becomes possible when a talent acquisition team invests in getting the foundation right. The biggest gains didn’t come from a single feature; they came from a more connected, consistent and transparent process that gave every stakeholder exactly the visibility they needed.
For organizations navigating similar challenges, disconnected hiring processes, limited data visibility or difficulty demonstrating TA’s value to the business, the Nomad Foods experience offers a practical blueprint: start with the process, build in the data and let the results speak for themselves.
We now have automated metrics and can bring live data into any conversation. It's fantastic to have much more in-depth discussions about areas of improvement and easily show where we've added value across the business.
Hannah Mackey
Talent Acquisition Manager, Nomad Foods
