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For global organizations managing talent acquisition across multiple markets, having the right technology is only part of the equation. The other part is knowing whether you’re using it to its full potential – and having a partner invested enough to tell you when you’re not.
That is exactly the kind of strategic partnership Diane Pearson, Global TA Partner at Ideagen, was looking for.
Rather than treating ICIMS as a transactional talent acquisition software provider, Ideagen approached the relationship as a genuine partnership. Pearson and her colleagues tapped into the expertise of the ICIMS team to make meaningful changes and developments within the ICIMS Applicant Tracking System and received strategic feedback on how those changes were performing.
The ICIMS team analyzed how Ideagen leveraged its ATS, how candidates progressed through the hiring journey, and where there were opportunities to improve, surfacing insights the internal team might not have identified on its own.
The most valuable aspect of the ICIMS partnership, Pearson said, was the quality of the feedback loop. Rather than implementing changes and hoping for the best, the Ideagen team received ongoing, data-informed guidance on how their use of the system was translating into real hiring outcomes.
The ICIMS team’s analysis gave the TA team a clearer picture of where they were performing well and where there was room to optimize. That visibility into candidate progression, system usage and process effectiveness gave Pearson and her team the intelligence to make smarter, faster decisions.
What I love about working with ICIMS is the feedback I get. They can analyze how we're leveraging the ATS, how our candidates are progressing, opportunities to improve recruiting performance, ways to improve what we're actually doing. In the end, we're delivering a positive outcome for our candidates.
Diane Pearson
Global TA Partner, Ideagen
