Customer success stories

Room & Board

How one modern retailer maintains their beloved brand and keeps employee turnover low

Minneapolis, MN
Company size:
iCIMS products:
Candidate relationship management
Applicant tracking system

Room & Board is a privately-held retailer of American-crafted modern home furnishings, with more than $400 million in revenue and 980 associates across 16 locations and two distribution centers. It’s also one of the nation’s best workplaces according to Great Place to Work Institute.


decrease in application time


employee turnover rate

3 Room&Board employees conducting an interview with a candidate in a bright, open office space

Room & Board's approach

With job seekers interest piqued by its company culture, Room & Board receives a lot of qualified applicants but did not have a strategy in place to keep them engaged when openings weren’t available.

Today, Room & Board’s team of four recruiters use iCIMS’ Candidate Relationship Management to keep prospective candidates engaged with company news, team updates, and relevant positions.

Not only does our team appreciate the improvements, the entire organization recognizes how we’re better meeting our hiring needs. With iCIMS, we’re managing things collectively. It’s all in one system.

Talent Acquisition Manager, Room & Board

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