Recruiters today wear two hats: talent finder and brand marketer. Beyond guiding candidates through your talent acquisition process, they promote your culture, values, and benefits to top talent.
For growing companies, this means thinking beyond one-on-one outreach. You need a strong employer branding strategy to keep qualified candidates applying and choosing you over competitors.
This guide provides step-by-step instructions, measurement tactics, and real-world examples to help you build an employer brand that attracts and retains great people.
Your employer brand is how people perceive your company — your reputation, culture, mission, and values. Your employer branding strategy shapes that perception through intentional communication that attracts candidates and retains employees.
Companies with strong employer branding attract top-tier talent more easily. Candidates already understand these companies’ values and benefits before applying, making them more likely to be a good fit.
Take Google. Its famous workplace perks, like sleeping pods, free food, and shuttle services, generate more than three million applications annually. That’s a steady stream of candidates that reduces cost per hire and time to fill.
Several LinkedIn studies back this up, with effective employer branding delivering up to:
Companies that fail to craft an authentic employer brand damage their reputation. Inconsistent messaging breeds distrust, while poor reviews on sites like Glassdoor lose candidates completely. In fact, 83% of job seekers research reviews when deciding where to apply.
But, companies with strong employer branding typically implement initiatives that increase retention. These can include diversity, equity, and inclusion (DEI) committees; wellness perks; and engagement programs.
The logic is that the more you focus on employees, the more they’ll share why your company is great. This makes it easier to source qualified talent.
Explore our resources below for more about employer branding:
The foundation of an effective employer branding communication strategy is a strong employer value proposition (EVP). Your EVP is everything you offer employees, from total rewards packages to career growth and flexibility. It forms the backbone of your recruitment marketing efforts.
Once you define your EVP, focus on three key elements: channel diversity, consistency, and authenticity.
Your ideal candidates aren’t all in one place. Showcase your brand across job boards, career sites, emails, texts, and social media. Wider distribution means more opportunities for candidates to discover you and increases the diversity of your applicant pool.
Keep your messaging consistent across all channels. If a recruiter posts on LinkedIn about your work-life balance, that should match reality. When candidates see that post and then read company reviews about long hours, trust evaporates.
Consistency also applies to frequency, tone, and voice. Regular messaging builds credibility, while your message’s tone and voice give candidates a preview of your culture.
Candidates value honest messaging. Say what you offer, and back it up with evidence. Show off Best Place to Work awards, high employee net promoter scores (eNPS), stellar reviews, or videos from current employees.
Leadership authenticity matters too. When executives communicate transparently about expectations, vision, and strategy and deliver on those promises, they build trust with employees and prospects.
Modern, enterprise-grade recruitment technology puts employer branding strategy into action. Look for tech tools, like iCIMS, that bring career site tools, marketing automation, and employee video testimonials together. These can help you reach qualified candidates and expand globally.
Building your employer brand is straightforward when you follow this A, B, C, D, E, F framework.
The key to authentic messaging? Showing, not telling. Saying you have “great company culture” in job descriptions means nothing without proof.
Back it up with employee-led content that provides honest takes about working at your company. Share testimonials on your career site or in posts highlighting specific EVP elements, such as tuition reimbursement or flexible schedules.
Try this: iCIMS Video Studio allows employees to share personal stories about their work experiences. These stories help source passive candidates by providing them with insights into what it’s like to work for you.
Prospects trust your employees more than official company channels. Word-of-mouth messaging from coworkers and friends feels genuine, not agenda-driven.
Encourage employees to become brand ambassadors by sharing positive experiences within their networks.
When employees volunteer in their community, motivate them to share the experience. When they attend a learning retreat, have them post on LinkedIn. When they get promoted, ask them to write about how your development programs helped.
Try this: Recognition and employee referral programs naturally highlight your benefits while encouraging qualified talent to apply.
Your careers site is often candidates’ first glimpse into your employer brand. If it only lists open positions, you’re wasting the opportunity to interface with candidates on what makes you great.
Use this chance to highlight your EVP through employee testimonials, values statements, and company news. If you value diverse perspectives, showcase your DEI initiatives, such as the various employee resource groups (ERGs) you offer.
Little touches go a long way, too. For example, providing salary ranges for your open roles demonstrates your commitment to pay transparency and fair business practices.
Try this: iCIMS career site software includes a content management system and candidate chatbot assistant. And, it even has tools to track site engagement and optimize pages for search engine visibility. PetSmart, for example, saw a 60% increase in engagement after revamping its career site.
Track the success of your employer branding strategies with metrics that track brand perception. You can gather this data through candidate experience and employee engagement surveys to see if you’re living up to your brand promise.
You’ll also want insight into whether your employer branding strategies are attracting high-quality candidates who stay long term. Additional metrics, like messaging conversion rates, time to hire, employee retention, and quality of hire, can show this.
Pair these with historical company and peer benchmarks to identify where you’re succeeding and where you can improve.
Try this: Use data to secure investment from leadership teams in employer branding initiatives. Rather than manually tracking these metrics, iCIMS offers built-in reporting and analytics to analyze campaign engagement, career site success, and messaging reach.
When a CEO volunteers alongside employees to clean a local park, that speaks louder than any statement about community commitment. When a VP posts about company failure and lessons learned, that demonstrates a growth mindset better than any learning and development team’s training program.
Candidates and employees trust your brand more when executives embody your EVP. Their actions prove your brand isn’t marketing fluff about how everyone operates, including those with the most authority.
Try this: Feature leaders in your branding campaigns through quotes, videos, blog posts, or social outreach. For example, Paul Glantz, CEO of Emagine Entertainment, frequently appears in marketing materials discussing the company’s commitment to customer excellence and employee growth opportunities.
Your employer brand strategy doesn’t stop at hiring. It impacts the entire employee lifecycle, from onboarding to development, retention, and even separation. Because of this, it’s essential to align your external messaging with your internal communications and practices.
Remind staff often of your benefit packages through information sessions or HR office hours for questions. Organize company-wide training seminars on critical company values, like cultural competency. Give employees a voice with frequent engagement surveys and act on feedback.
When your employer brand is consistent at every touchpoint, you build credibility that inspires new candidates to apply, current employees to stay, and former employees to return.
Try this: Leverage a candidate relationship management (CRM) system, such as iCIMS CRM, to facilitate ongoing communication with employees, alumni, and passive candidates. It’s an effective way to cultivate relationships and even maintain warm talent pools to jump-start sourcing for critical roles.
Small businesses maintain consistent employer brands more easily because executive teams have greater control over recruitment and operations. But, large companies face the opposite challenge: too many departments, locations, roles, and goals.
You can maintain consistency with these practices:
All-in-one technology, such as iCIMS, provides built-in tools to support growth. It offers global career site templates, content drip campaign workflows, and video creation tools. This allows you to adhere to your EVP and personalize candidate experiences, no matter where talent lives.
There are multiple metrics to measure your employer branding success. Use the table below to understand the various metrics to monitor, when to use them, and how to interpret them.
| Type | Impact | Metrics | Example use case |
| Engagement metrics | Determine whether your messaging resonates with candidates to inspire action. |
|
After updating your careers site, monitor the application conversion rate to see if the redesign prompted more candidates to complete applications. |
| Candidate feedback scores | Pinpoint EVP and branding areas needing improvement. |
|
You ask candidates to rate how likely they are to recommend applying to your company. You may then shorten your application after discovering this phase has the lowest scores. |
| Bottom-line metrics | Understand your employer branding’s ROI. |
|
You create personalized email campaigns to re-engage past talent, reduce staffing agency dependence, and lower cost per hire. |
Pro tip: Don’t look at these numbers in a vacuum. Compare metrics to historical or industry benchmarks for context. iCIMS, for example, provides analytics dashboards. These unify data on your branding’s return on investment (ROI) and predict trends to help you act proactively.
ADT is a home security systems provider. With more than 13,000 employees across the U.S., it needs a constant stream of candidates to fulfill its high-volume hiring needs.
Its standout strategy is its employee video testimonials, powered by iCIMS Video Studio. It allows ADT to share employee-made videos across social ad campaigns, recruitment marketing emails, the career site, and job postings.
Prospects get a window into what it’s like to work for ADT, straight from service technicians out in the field. This helps them align preferences with actual employee experiences.
Since implementing video testimonials, ADT has created more than 350 videos generating five million impressions, keeping pipelines consistently full.
See how leading brands use iCIMS to elevate their employer brand.
An employer branding strategy is a structured plan for shaping candidates’ and employees’ perception of your company as a place to work. It is based on your employer value proposition and workplace culture.
Employer branding is a strategic recruitment tactic for enterprises, high-turnover businesses, and hard-to-fill specialized roles. Done well, employer branding makes your company attractive to top talent. In turn, it reduces cost per hire, shortens time to fill, and improves overall quality of hire.
Large organizations can manage employer branding at scale with strategies like:
Several tools support employer strategy, including:
For enterprises, it’s best to look for all-in-one software, like iCIMS, that includes all of these features. This eliminates the need to toggle between multiple standalone solutions.
You can measure employer branding success through:
Your current applicant tracking system or CRM platform might have worked for occasional hires. But with multiple locations, 500+ employees, and a growing global presence, you need more.
iCIMS’ comprehensive recruitment platform brings your employer branding strategy to life with:
It’s time for recruitment software that’s purpose-built for growing companies. Schedule a demo to see how iCIMS elevates your employer brand and hiring outcomes.