Menu

Customer Success Stories

Isagenix International Cuts Time-to-Fill in Half and Onboarding Time by 90%

FOUNDED:
2002

INDUSTRY:
Health and Wellness

HEADQUARTERS:
Gilbert, AZ

NUMBER OF EMPLOYEES:
700+

iCIMS CLIENT SINCE:
2015


RECOGNITION:
  • 11 consecutive years (2006-2017) on Inc. 5000 fastest-growing private companies in America list
  • Direct Selling News’ Best Places to Work
  • Phoenix Business Journal’s Best Places to Work and Healthiest Places to Work in Arizona
  • 2018 BBB Torch Awards Ethics Finalist

iCIMS PRODUCTS:
Recruit & Onboard

THIRD-PARTY INTEGRATIONS:
ADP (HRIS), and Sterling (drug & background screening)

Isagenix International, a health and wellness company established in 2002, expanded rapidly to more than 700 employees in the U.S. and 1,000 internationally, with 600,000 customers across Asia, Europe and North America and $6 billion in cumulative sales, helping the company grow by 33 percent in 2017 alone.

To hire top talent for corporate positions, including scientists, IT professionals, and sales and marketing associates against larger, well-known neighboring companies in the Phoenix, AZ area, including General Motors, PayPal, Wells Fargo, Intel and GoDaddy, Isagenix needed to deliver a compelling candidate experience. But, with its previous applicant tracking system (ATS), each recruiter was spending 70 percent of their time on administrative tasks. As Luke Haden, Isagenix’s senior corpo-rate recruiter, explained, “With such a lean team, it is critical for us to operate efficiently. Manual processes are culture killers.”

Shortly after Haden joined Isagenix in 2015, he and his team of two recruiters comprehensively searched for an ATS that could:

  • Scale and support growth
  • Streamline and automate recruiting and onboarding processes so they could focus on hiring top talent
  • Be customizable and easy-to-use
  • Seamlessly integrate HRIS, background screening, I-9 and E-Verify solutions

Isagenix selected iCIMS’ best-in-class Talent Acquisition Platform and within two years dramatically improved sourcing, candidate engagement, hiring and onboarding processes.

95% REDUCTION IN ONBOARDING TIME

83% DECREASE IN NEW HIRE PROCESSING TIME

30X INCREASE IN RESUME DATABASE

TIME TO FILL CUT IN HALF

Previous ATS Within Two Years Isagenix Accomplished
Candidate Experience A careers page that routed candidates to error messages instead of job applications A differentiated candidate and new hire experience by:
  1. Improving the online job search and application process
  2. Engaging culture initiatives
  3. Offering competitive pay and benefits
  4. Completely making over the career site
Candidate Engagement 1,200 resumes in database 35,000 resumes in database, a 30x increase
Productivity 70% of each recruiter’s time spent on administrative duties, including emails, voicemails, data entry and interview scheduling Streamlined and automated recruiting processes, including:
  1. Integrating ADP HRIS, and Sterling drug and background screening solutions within iCIMS
  2. Automating postings to job boards
  3. Cutting 120+ day requisition time in half
  4. Achieving 100% reduction in manual emails per new hire
Onboarding New Hires Manual processes and forms resulted in 600 recruiter hours per every 200 new employees
  1. Cut onboarding time by 95%
  2. Cut new hire processing time by 83%, removing 75 minutes per new hire
  3. Eliminated all paper forms
Background Screening Vendor took 3 weeks to return a screen, significantly delaying hiring With Sterling integrated into iCIMS, background screening is completed and returned in 3 days
Employee Referrals Paid for “premium” job postings, an unnecessary cost Significant increase in the number employee referrals through iCIMS’ Social Distribution, slashing time-to-fill in half

“We chose iCIMS to help Isagenix continue to grow and scale. iCIMS focuses on evolving demands, consumer trends and mission critical recruitment challenges.”

Luke Haden,
senior corporate recruiter, Isagenix