Sapient Insights Group’s 2025-2026 HR Systems Survey Report, 28th Annual Edition

iCIMS Ranked #1 for User Experience

The HR pros have spoken. iCIMS’ intuitive user experience handles enterprise-scale recruiting without adding complexity.

See why we rank #1.


In a survey of over 4,600 organizations worldwide, iCIMS leads the market for usability. Recruiters adopt our platform quickly, manage complexity with confidence and, ultimately, drive faster time to value.

Get the report to see how iCIMS empowers teams with:

An intuitive, modern interface that accelerates recruiter adoption

Highly flexible configuration for global, high volume, and internal hiring needs

Strong automation capabilities that simplify complex recruiting workflows

iCIMS continues to demonstrate strength as a best-in-class solution for enterprise recruiting needs. In this year’s 28th Annual HR Systems Survey, enterprise organizations highlighted iCIMS for its excellent user experience, reliable uptime, and rapid response support model. Customers also praised the platform’s robust applicant tracking capabilities, recruiter-focused design, and ongoing product innovation. With flexible configuration options and strong functionality, iCIMS remains a trusted choice for large organizations seeking to optimize talent acquisition at scale.

Stacey Harris

Chief Research Officer and Managing Partner, Sapient Insights Group

2025-2026 HR Systems Survey Report