Accelerate hiring key talent to deliver care and exceed patient satisfaction.
Attract skilled candidates, speed up hiring and grow expertise in your workforce.
Simplify recruiting finance and banking talent with a platform for hard-to-fill roles.
See how diverse and global enterprises use ICIMS to employ millions, drive innovation and connect communities worldwide.
Learn how a beloved restaurant hires 40,000+ annually with a great candidate experience.
Uncover unique market insights, explore best practices and gain access to talent experts across our library of content.
View press releases, media coverage, the latest hiring data and see what analysts are saying about ICIMS.
The New Reality of Frontline Hiring in 2026: Why High-Volume Employers Are Turning to AI, Skills-Based Hiring and Better Screening to Improve Quality of Hire
62% of high-volume and frontline employers say they don’t want more applicants. They want the right one. That’s why they’re turning to AI, skills-based hiring and smarter screening. To help answer the question, resumes can’t: can this person do the job?
See what leading high-volume employers are doing differently and why it’s working.
*This report is based on ICIMS proprietary labor market data and a survey of 463 frontline and high-volume employers across healthcare, manufacturing, construction, retail, hospitality and transportation.
Today, resume and profile screening is where employers say AI is delivering the most genuine value, cited by 50% of high-volume and frontline employers, more than any other use case.
Lighthouse Research and Advisory
* Independently researched and analyzed by Lighthouse research & advisory.
