How a technology services company uses iCIMS Talent Cloud to scale recruiting with the all-in-one global hiring platform.

Nidwald, Switzerland
iCIMS customer since:
Company size:
iCIMS products:
Career Site
Video Studio
Applicant Tracking
Candidate Relationship Management
Text Engagement
SoftwareONE logo

With plans to double headcount and revenue in just four years, SoftwareONE needed a solution that would scale hiring and help globalize its recruiting strategy in one central platform.

The SoftwareONE approach

Starting with iCIMS CRM, the company built out its platform, growing step-by-step to include seven different iCIMS solutions and four external systems integrated into one central hiring platform. By building a solid business case, talent acquisition leaders are able to select the technologies that are important to the organization, report on success and justify multiple rounds of investment at each stage of growth.

The team created a set of standard workflows, allowing each talent acquisition manager to follow the same process. Not only did this create efficiency but it also allowed TA managers to better engage with their stakeholders by providing global information.

SoftwareONE employees pose for a picture at an industry event

Getting the team onboard with iCIMS was an evolution, but once they understood the value to themselves and their role, they completely adopted it.

Head of global talent acquisition, SoftwareONE

SoftwareONE employees cut the ribbon at their North American HQ

The results

The team not only improved candidate experience, they boosted diversity hiring. By tracking candidates, they can break down the candidate journey by business department, gender identity and ethnicity. This allows leaders to assess what they can do better to continue being a fair and inclusive employer.

The investments paid off. The hiring team cut time-to-fill by 10 days and improved efficiency across the talent acquisition model. They now track candidate data, allowing for consistency, improved candidate experience and better DEI hiring strategies.

iCIMS is our one-stop-shop for recruitment – it's the first system we open in the morning and it’s where we achieve every task throughout our day.

Head of global talent acquisition, SoftwareONE

With iCIMS, SoftwareONE:

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Scaled recruiting with one global hiring platform

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Improved DEI hiring strategies and boosted diversity hiring

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Cut time-to-fill by 10 days

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