Customer success stories


How a government service leader taps into the iCIMS Talent Cloud to hire specialized talent quickly and efficiently.

Chantilly, VA
Company size:
Data processing
iCIMS products:
Career sites
Candidate relationship management
Applicant tracking system
Text engagement
Digital Assistant

Perspecta brings diverse offerings to customers in the U.S. government, including defense, intelligence, healthcare, and state and local markets.

Its team of 14,000 engineers, analysts, investigators, and architects create innovative solutions to support mission services, digital transformation, and enterprise operations.

Perspecta faces fierce competition to hire about 3,000 U.S. candidates per year. Candidates need prominent skills in IT and engineering, and most require security clearance. New projects start with a moment’s notice that require many roles to be sourced and filled quickly.

iCIMS' end-to-end, consolidated platform is a huge win for us: from the career site into our CRM, and then into our ATS. You don't have disparate systems or tools involved – it's all in one place.

Vice President of Talent Acquisition, Perspecta

Perspecta's approach

Perspecta transitioned from its previous career site technology because of limited visibility into crucial metrics and poor customer support.

Now, Perspecta has a dynamic career page that tells the company story and offers robust reporting on visitor count, applicant conversation rate, click-through rates, and more.

In an industry where last-minute, high volume hiring is the norm, Perspecta’s team uses iCIMS Candidate Relationship Management to grow and nurture its talent pools.

Perspecta mobile application

It’s important for us to have a pool of passive candidates. The more we can proactively engage talent, the better we are set up to hire them later, especially when it comes to security clearances.

HR Operations Supervisor, Perspecta

Perspecta also uses iCIMS Text Engagement to reach candidates with automated texts throughout the hiring process. This includes an AI-powered chatbot named PAT (or Perspecta’s Assistance Tool) that lives on the career site and interacts with visitors.

Last but not least, integrations are essential to Perspecta’s success. A bi-directional integration between iCIMS and Workday keeps both systems up to date with candidate and employee information and ensures Perspecta’s team never misses a beat.

The integrations and automation iCIMS provides take a huge load off our HR tech team. This frees us to focus on being better partners to TA as opposed to monitoring software.

HR Operations Supervisor, Perspecta

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