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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organisation.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesRecruit in the modern world and expand your reach with built-in virtual interviewing.
Learn more Talk to SalesFocus on qualifying candidates faster with fully integrated language assessments.
Learn more Talk to SalesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesCompliment your sourcing and engagement efforts with sophisticated lead scoring and advanced campaign personalization.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGive your business a competitive edge with a complete solution for creating personalized, timely, and accurate digital offer letters that inspire candidates to want to join your team.
Learn more Talk to SalesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn moreImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesModernise, streamline, and accelerate your communication with candidates and personnel.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreWatch the recording of our latest webinar looking at key findings from a recent study and explore short-term and long-term solutions for the talent crisis in 2022 and beyond.
Watch on-demandView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn moreMost people have a smartphone, and most people who own smartphones use text messages to communicate with their friends and family. Text messaging via SMS, apps, and live chat solutions are now a ubiquitous part of our daily lives.
Inevitably, this has made text messaging an attractive prospect for both recruiters and candidates.
Here, we will examine what text recruiting is, why it is important, and how specialized software can help companies incorporate it into their recruiting processes.
Text recruiting is the use of text messaging as a way of communicating with candidates during the recruiting process. It is generally conducted through:
It may be used in combination with traditional forms of communication, such as emails and phone calls, or it can be used exclusively during the hiring process.
Text recruiting may involve personal messages sent back and forth between recruiters and candidates as well as automated messages about the status of an application or job opening. Because most people carry their phones with them throughout the day, and because it only takes a moment to read a text message, about 90% of job seekers believe it would be helpful to receive text messages during the hiring process.
In general, people tend to respond to text messages much faster than they do emails or phone calls. In general, people tend to respond to text messages much faster than they do emails or phone calls. On average, candidates will respond to text messages within 15 minutes, and text messages have a 99% open rate, compared to 28% to 33% for email. This reduces the time it takes to engage with candidates and shortens time-to-tire periods significantly.
Text messaging is also a preferred medium of many candidates—especially younger candidates. About 47% of Millennials are already using their mobile phones in their job search, and nearly all adults have a smartphone. It enables recruiters to engage them in the way they prefer, which enhances the candidate experience. Candidates can also rely on text messages to keep them informed about the progress of their applications, so they don’t feel left in the dark about their progress.
More candidates now expect companies to take a mobile-first approach to recruiting. Today, text recruiting is not a value upgrade, but an essential component of the candidate experience.
Finally, text recruiting can introduce new efficiencies into the recruiting process. By using AI-powered bots and automation, recruiters can free themselves from responding to simple queries and focus more on meaningful engagement.
Typically, a recruiter will begin a text conversation with a candidate after they’ve applied or made an initial inquiry about a position. Text recruiting software can also:
Many recruiters are already engaging in text recruiting, even within companies that do not already have an established text recruiting strategy or the applicable software. Most companies must establish a set of standards for text messaging. Although it tends to be more informal than other forms of communication, it’s important to create a documented strategy so that the candidate experience is standardized across the organization.
Text recruiting modernizes, streamlines, and accelerates your communication with candidates and employees.
Here’s a list of best practices to get the most from your text recruiting efforts:
Follow these guidelines and you’ll be well on your way to an effective text recruiting program. Wondering what technology you’ll need to pull this off? Keep reading, because that’s up next.
Text recruiting software facilitates text messaging across multiple channels from a single dashboard. It also integrates text recruiting into a company’s existing HR technology, enabling recruiters to transfer data across their technology ecosystem and keep communications centralized.
Most text recruiting software also comes with additional features that add new efficiencies to the process. These may include:
Text recruiting software is an ideal solution for engaging candidates after their initial response to a job posting, as it can increase their engagement and encourage them to pursue the opportunity further. With the right solutions, applications can engage with an AI-enabled chatbot to answer frequently asked questions, submit applications via their mobile devices, and sign up for automated text messages to keep track of the status of their applications.
Once an applicant enters the system, recruiters can contact them via:
With the right software, every task and text communication can be consolidated in an easy-to-use environment which can be referenced later.
Many recruiters are already engaging in text recruiting, but without an applicable strategy or software solution, they must do so using their personal tools and devices. This type of unstructured recruiting process can lead to discrepancies. It is also time-consuming and confusing to switch between multiple text channels and keeping track of communications is almost impossible if they are not aggregated to a single source of truth.
Text recruiting software formalizes the text recruiting environment and adds new efficiencies to leverage its many benefits. The software integrates into other HR systems to create a seamless candidate experience from the moment they first inquire about a position.
Look for text recruiting software that can integrate with your other HR systems. Trust in software products that have working partnerships with some of the best solutions in the industry or look for an all-in-one recruiting solution that includes a text recruiting software module.
As a standard, your text recruiting software should facilitate text messaging across almost any channel and be available no matter which website your job board is operating through. Best-in-class solutions are cloud-based and should include added features like AI-enabled chatbots, automated workflows, and more.
iCIMS’ Text Engagement was designed for:
iCIMS’ Text Engagement helps you seamlessly integrate modern mobile communications into your HR systems while staying compliant with the latest regulations. It produces significant outcomes for users, including a 50% boost in response rates on average.