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Communicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.Learn more
Access tools that help your team create a more inclusive culture and propel your DEI programme forward.Learn more
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Transform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.Learn more Talk to sales
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The iCIMS Talent Cloud delivers a secure, agile, and compliant platform designed to empower talent teams, job seekers, and partners with advanced data protection and privacy.Learn more
How the American Heart Association's innovative hiring approach creates a healthier world.Learn more
Check out this month's featured partner, Walton Management Services, on the iCIMS Marketplace.Learn more
Streamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.Learn more
Increased productivity, smarter data usage, and empowered hiring teams–that’s the power of the partnership between Ceridian Dayforce and the iCIMS Talent Cloud.Learn more
Our award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.Learn more
Our partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.Learn more
Expert guidance about recruitment solutions, changes in the industry, and the future of talent.Learn more
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See what today’s top analysts and researchers say about the iCIMS Talent Cloud platform.Learn more
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That’s a wrap! Our first INSPIRE European Summit is in the books. After tuning into the sessions and discussions from leaders across Europe (and the world), we’re feeling more INSPIRED than ever about the future of HR and recruitment.
The conference began with a dynamic keynote and welcome from Steve Lucas, CEO of iCIMS. Check out the recording to hear his perspective on moving forward together and his vision for the future of work and talent transformation.
During Steve’s keynote and throughout the event, two clear themes emerged – improving the candidate experience and developing better internal mobility programmes. As the entire world, and especially Europe, deals with an unprecedented labour shortage, this event offered talent, technology, and business leaders’ advice to empower them to build winning workforces.
Following the theme of candidate experience, we also recently released a new Candidate Experience Report, which evaluates the career sites, application processes, and experiences of Europe’s largest employers. Download the report now to see how your candidate experience stacks up.
While we can’t cover all the incredible insights we learned (you truly had to be there), here are some highlights.
During an engaging fireside chat, leaders from home improvement companies B&Q and Screwfix – two brands under the Kingfisher parent company – shared how they are experiencing accelerated growth and hiring rapidly for retail positions, warehouses, drivers, and more. B&Q is hiring at a rate of 10,000 personnel per year, while Screwfix is opening 600 new jobs this year alone. Throughout the past year and a half, many consumers looked to renovate their homes and complete home improvement projects, and many of these home goods purchases happened online – transforming the way the two brands operate and staff their workforces.
To accommodate consumer needs, B&Q and Screwfix are leveraging the iCIMS Talent Cloud to attract, engage, hire, and advance the talent they need to succeed as a business.
“Part of our iCIMS journey was to give back control to our line Managers,” said Russell Parsons, Head of Talent Resourcing and Attraction at B&Q. “iCIMS is user-friendly, slick, easy to use, and easy for retail store managers to provide a good candidate experience.”
Now, line Managers have more accountability, autonomy, and power to hire the right people for their stores’ needs. Parsons and Martin Fahy, Talent Acquisition Manager at Screwfix, challenged attendees to rethink their hiring processes and consider investing in technology that gives line Managers more control. Making this change was a big cultural shift for B&Q and Screwfix and it has helped them to hire the right people for the rights teams and stores. This decision has had a positive impact on their business and the connections their team members make with their customers who buy goods to make their houses feel more like homes.
Mark Eckert, Director of Talent Mobility and Advancement at Uber, kicked off his session with an overview of the labour market, sharing data from the iCIMS platform on vacancies, hiring, and job applications, noting that the growing gap between openings and applications is not just a challenge for Uber, but for employers worldwide.
Uber is growing globally and expanding services to reimagine the way the world moves. As a result, its talent team is hiring for immediate needs and future roles. Amidst the labour shortage, Eckert described how traditional external hiring alone wasn’t enough to meet its demands. The company relies on its robust internal mobility programme to foster employee advancement and increase retention, while filling necessary job roles that are typically difficult to fill with external candidates alone.
“I believe internal mobility is the future of work… we want personnel to have an experiences-based career and we want them to do it on their own timeline,” said Eckert. “When I looked at employee expectations, it was how do we solve business challenges differently and how do we unlock the power of our personnel. We found three things that personnel want – they want us to know them, focus on them, and value them.”
Eckert encouraged attendees to evaluate their existing internal mobility programme – is there friction in the process? Is there an easy way for personnel to explore open roles, projects, and gigs internally? Is it easy for personnel to have visibility into their own career path and self-identify roles they may be interested in? Are resources available to support mobility moves?
His team has transformed their internal talent mobility programme with the support of Uber’s leaders, innovative technology, and modern engagement tools like iCIMS Video Studio. Through employee-generated content, the company can tell impactful stories of real personnel and mobility moves. As a result, Uber makes 30-40% of its hires from internal mobility moves. Because of the robust and ever-evolving programme, plus a culture that encourages internal moves, Uber also often sees lateral and unconventional moves.
Employee video testimonials used to boost internal mobility can be worthwhile: after personnel move into a new role at Uber, they stay twice as long with the company as peers who don’t move.
Analysts agree that we’re seeing greater investment in recruiting tech over the past nine months than ever before. Coming out of the immediate impact of the pandemic, hiring and skills are top of mind. We rediscovered who our key workers are – truck drivers and retail workers, not just top executives. Now, we must deal with a fundamentally remote, hybrid way of working.
As an industry, a critical learning from the labour shortage has been how to reimagine and repurpose people’s roles. Internal mobility certainly existed but wasn’t a headline before the pandemic. Now we are seeing an opportunity for innovation coming into that space with talent and opportunity marketplaces getting a lot of attention. Internal mobility and reskilling initiatives help both the employer and the personnel. HR teams that are struggling to attract external talent can tap their existing talent resources, while also helping the current workforce maintain relevance as corporate skills and business needs evolve.
HR leaders and recruiters can’t do it alone, though. They rely on AI-powered tools, like digital assistants and job matching, to support candidate experiences and build strong internal mobility programmes.
It can be daunting to wade through the sea of solutions and cut through the hype to evaluate new software. The analysts in this session advise HR and technology decision-makers to maintain curiosity about what suppliers are doing and track how those things work in your organisation.
Regardless of industry or location, it’s people that drive business success. Critical talent really matters, whether it’s entry-level or the C-suite. Investing in thoughtful recruitment strategies and innovative talent acquisition solutions will help businesses not only survive, but thrive, during the ongoing labour shortage and beyond.
Looking to continue the conversation and learn about talent transformation strategies that work? It’s not too late to register for the iCIMS INSPIRE Virtual Conference, a free event taking place Nov. 16 and 17, featuring Emmy® and Golden Globe winning writer, actor, director and producer Dan Levy, U.S. track and field Olympic legend Allyson Felix, and more.
All session recordings from INSPIRE European Summit can be viewed here.
January 6, 2022