Here’s what separates strategic recruitment teams from reactive ones: effective talent pool management. When you curate lists of prescreened prospects, you increase candidate quality and cut cost per hire for each open job requisition.
It’s the difference between filling that urgent accountant role quickly or starting from scratch with a lengthy search. For high-volume hiring, talent pools are essential resources you can tap immediately. This guide provides actionable tips for creating and managing these collections for agile, successful hiring.
Talent pool management is the process of attracting, sourcing, assessing, organizing, and nurturing qualified internal and external candidates for future roles.
It involves determining key candidate segments (like skill levels), adopting the right technology, and adjusting workflows based on metrics like time to hire.
This isn’t just a recruiter activity.
Your HR team conducts internal talent assessments through performance reviews to identify star employees. Staff who participate in referral programs, attend networking events, or share company content on social media also help build and maintain your pools.
Unlike reactive “post and pray” hiring, talent pool management is proactive and often more effective at securing offer acceptance. It’s faster and more personal, matching candidates to roles that fit their skills and ambitions, resulting in better hires that stay longer.
Did you know? Talent pool management is essential for workforce planning. If you’re expanding rapidly, going global, or filling hard-to-fill roles, talent pools provide ready-made lists of top candidates.
First, identify how to segment your talent pools. Segmentation organizes prospects by attributes like role type, location, skills, availability, or start dates. Choose segments that align with your workforce planning needs and skill gaps to reduce sourcing time when hiring demands spike.
Segmentation is also what makes maintaining candidate interest in your company and positions possible.
With the right categories, you can create personalized communication that highlights your employer value proposition (EVP), like employee development opportunities, that keep talent engaged and ready for roles that match their aspirations.
Pro tip: Rather than an applicant tracking system (ATS), try a candidate relationship management (CRM) platform, like iCIMS Candidate Experience Management, for managing talent pools. CRM systems handle large candidate volumes better, automatically sorting prospects and providing engagement tools even when you’re not actively hiring.
You’ll want to segment your talent management pool to accomplish different goals. Strategic segmentation accomplishes different goals and reduces the stress of reviewing endless candidate data one by one.
Let’s explore some common categories and how you can use them.
| Segment | Use case | Examples |
| Role | Quickly identify qualified candidates for specific positions. | Software engineer, accountant, sales rep |
| Skills | Determine the candidates who have the right hard and soft skills, experiences, education, certifications, or licenses for hard-to-fill roles. | Spanish proficiency, Python, communication, Master’s degree |
| Seniority | Cut time to productivity by hiring talent with the appropriate years of experience in a role. | Entry-level, people manager, executive |
| Availability | Show who can work specific schedules. | Weekends, Mondays, overnight shift |
| Location | Identify candidates in your labor market areas. | Remote, Atlanta, Greenfield restaurant, United Kingdom |
| Worker classification | Determine candidates who meet budget and job flexibility factors. | Employee, contractor, freelancer, volunteer, intern |
| Engagement stage | Tailor follow-up based on interest level. | New leads, warm contacts, silver medalists, passive candidates |
| Source of hire | Evaluate the effectiveness of channel or referral origin to optimize sourcing strategies. | LinkedIn, alumni network, job fair, talent agency, Facebook, Diversity.com |
Depending on your priorities, you might find some segments more helpful than others.
A hospital might prioritize skills, availability, and location to find talent quickly in the high-turnover healthcare industry. A startup might focus on worker classification to hire on an as-needed basis while managing growth budgets.
Managing talent pools manually is messy and inefficient. Manual management can’t surface candidates by multiple qualities, is prone to errors, and risks contacts going cold over time.
The right recruitment technology is what makes large-scale hiring and talent management pools possible. It enables segmentation, personalization, and real-time meaningful communication with candidates to create active pools that keep talent pipelines hot.
Plus, when new leads enter your funnel, the tech automatically tags and sorts candidates based on factors important to you.
Talent becomes searchable, increasing the sourcing efficiency of recruitment teams so you can hit key recruitment goals, like decreasing time to hire or improving candidate satisfaction.
There is one catch: Not all talent pool management tools are created equal. Some promise automation only for your teams to be stuck tagging and sorting each new candidate themselves. Look for a solution that finds candidates based on the attributes important to you.
An all-in-one recruitment platform, like iCIMS Talent Cloud, makes effective, enterprise-grade talent pool management possible. It combines the recruitment funnel management capabilities of an ATS with the candidate engagement features of a CRM into one solution.
Here’s what sets iCIMS apart:
Curious to see talent pool management software in action and how it can improve your candidate conversion rates? Schedule a fifteen-minute iCIMS demo to find out.
Once you’ve segmented your pools and implemented the right technology, the next step is to retain candidate attention. A curated list of top-notch talent is worth nothing if all those candidates have moved on to other opportunities or no longer align with your company.
Instead, personal communications to internal and external talent ensure your company remains top-of-mind, even for passive candidates who may become active later.
Just like personal notes inspire more responses than generic mailers, recruitment communications need to understand what matters to different talent segments and adjust content and frequency accordingly.
To do this, the right tech is a must for scaling up messaging without burning out recruitment teams. CRM platforms leverage automation and AI to communicate with candidates in bulk without sacrificing the personal touch. Here’s how:
| Feature | Explanation | Example |
| Automated nurture tracks | Create campaign tracks based on segment (e.g., role, seniority, interest) and candidate behaviors. | A traveling nurse receives text messages of open positions at a clinic rather than emails to fit their on-the-go schedules. |
| Content diversification | Expand content beyond job alerts to newsletters, thought leadership, and behind-the-scenes videos. | A marketing professional receives day-in-the-life videos from current marketers for insights on role responsibilities and the company culture. |
| Multichannel reach | Engage candidates where they gather, including recruiting on social media, email, career sites, and SMS platforms. | A passive candidate likes and comments on a Facebook post detailing a company’s commitment to career advancement through personalized employee development plans. |
Pro tip: For the most effective candidate engagement campaign outcomes, call on stakeholders outside of recruiters to help.
Hiring managers, for example, know what it’s like to work in an open role while recruitment marketers can only guess. With them involved, your content becomes more authentic.
Great talent comes from current employees ready for new positions, not just external candidates. Combined pools expand your overall candidate base, helping fill niche or urgent roles faster.
A combined pool also allows you to identify existing employees to upskill or reskill for critical roles or, when the right internal candidates don’t exist, analyze external candidates to fill skill gaps. You can even use recruitment marketing strategies to make them feel valued and keep talent invested, like inviting passive or silver medalist candidates to networking events.
Enterprise Mobility, for example, uses internal recruiting to hire for a majority of its open positions, speeding up time to fill. For more resources on how to implement and maintain internal mobility practices alongside external sourcing, check out the resources below:
Segmentation and engagement campaigns mean little without data to prove success. You need to tie your talent pool work to meaningful recruitment metrics to monitor changes and identify areas for improvement.
While top metrics like cost per hire, time to fill, and quality of hire are important, many factors affect these numbers beyond talent pool management. You’ll need more granular metrics to uncover whether your efforts are achieving results or falling short.
Try the talent pool metrics below to start:
Most recruitment platforms automatically track these metrics in real time. iCIMS, for instance, offers talent pipeline analytics that track and create data visualizations to uncover trends and adjust strategies.
Pro tip: Refine strategies gradually. Too many changes at once overwhelm recruitment teams and make it hard to identify what actually worked. Quarterly talent pool audits to review metrics also help maintain momentum as your hiring needs evolve.
You know the core steps of a well-oiled talent pool strategy: segmentation, automation, engagement, and optimization. But, implementation is different from knowledge.
If you’re biting your lip, wondering whether your Excel spreadsheet can collect, maintain, and nurture multiple candidate lists in one place, you already know the answer. It can’t.
iCIMS’ comprehensive talent pool software comes prebuilt with features to source, engage, and manage diverse groups of candidates without needing multiple spreadsheets or third-party platforms.
The result is a golden rolodex of candidates that meets your hiring demands and outpaces your competition in the race for top talent.
Ready to build talent pools that actually work? Discover how iCIMS can help you attract, nurture, and convert top talent faster.