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Learn more Talk to salesRecruit in the modern world and expand your reach with built-in virtual interviewing.
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Learn more Talk to salesCompliment your sourcing and engagement efforts with sophisticated lead scoring and advanced campaign personalization.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGive your business a competitive edge with a complete solution for creating personalized, timely, and accurate digital offer letters that inspire candidates to want to join your team.
Learn more Talk to SalesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn moreImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesModernise, streamline, and accelerate your communication with candidates and personnel.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
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Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreIncreased productivity, smarter data usage, and empowered hiring teams–that’s the power of the partnership between Ceridian Dayforce and the iCIMS Talent Cloud.
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Creating a stellar candidate experience by digitalizing recruitment processes
The Novotel Paris Centre Gare Montparnasse is one of Accor Invest’s flagship hotels, managed by the AccorHotels group. The organisation employs around 50 hospitality and restaurant staff. How are the recruitment processes led in an establishment where client satisfaction directly depends on the contact with staff?
Mickaël Carlier, deputy director and Talent & Culture manager of the hotel has agreed to share his views and experience of the iCIMS Video Interview solution, which has been used for two years in his company.
“The key word here is customer experience”, and this standard is equally applied to the recruitment process."
Talent & Culture manager, Novotel
Apart from jobs in the kitchen for which technical abilities are most important, the pre-recorded video interview is used in two different ways:
Number 1: Time saving, without a doubt
A pre-recorded video interview enables to save quite a lot of time when evaluating skills and, therefore, selecting the best candidates. But what Novotel likes the most about this is the flexibility that the tool offers, since it avoids difficulties in meeting candidates, who often have different work schedules in the hotel business. The video interview is therefore ideal for Novotel, in terms of sending the invitation for the interview and viewing it at the desired time, as well as for the candidates who can reply according to their availability.
Number 2: Sharing the interview
Novotel Paris Centre Gare Montparnasse is keen to have a collaborative recruitment process in order to promote the integration of the new recruits. This option allows candidates’ video interviews to be shared with colleagues, which Mickaël Carlier is particularly attracted to thanks to its flexibility.
Number 3: Togetherness
The deputy director works very closely with different managers to put together these videos instead of a simple text in the interview, in order to bring a human side to this step. It also allows the candidate to be imagined with their future colleagues in their future office. And the team doesn’t limit themselves to basic questions! They are looking to really discover who the candidate really is, which can lead them to questions such as “What is the funniest thing that has ever happened to you?”. We won’t pretend that we wouldn’t have wanted to find out the most eccentric responses…