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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organisation.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesRecruit in the modern world and expand your reach with built-in virtual interviewing.
Learn more Talk to SalesFocus on qualifying candidates faster with fully integrated language assessments.
Learn more Talk to SalesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesCompliment your sourcing and engagement efforts with sophisticated lead scoring and advanced campaign personalization.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGive your business a competitive edge with a complete solution for creating personalized, timely, and accurate digital offer letters that inspire candidates to want to join your team.
Learn more Talk to SalesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn moreImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesModernise, streamline, and accelerate your communication with candidates and personnel.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreWatch the recording of our latest webinar looking at key findings from a recent study and explore short-term and long-term solutions for the talent crisis in 2022 and beyond.
Watch on-demandView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn moreIf you want to hire the best people for your business, put soft skills first, Forbes reports. But what are soft skills vs. hard skills? And what is the importance of soft skills in the workplace? How can you, as an employer, discern valuable soft skills in job seekers?
The term “soft skills” refers to such attributes as effective communication, time management, problem solving, working with teams, selling, negotiating and overall working well with others, according to the Huffington Post.
Based on iCIMS system data, the top ten soft skills and personality traits recruiters are using to describe candidates are:
iCIMS proprietary research found that the top three soft skills recruiters are looking for when hiring candidates are problem-solving, adaptability and time management. Despite being difficult to quantify, soft skills have a large impact on the value an employee brings to your organization.
Hard skills refer to teachable skills that can be defined and measured, such as knowledge of a software program. More emphasis has often been put on job seekers to develop and nurture hard skills, with soft skills historically being underrated. The Ladders states that although a set of hard skills is necessary for a career, soft skills are what bring an employee’s performance to life. According to iCIMS proprietary research, one in three recruiting professionals believe candidates’ soft skills have declined in the last five years; as such, 97 percent of recruiting professionals agree that both parents and colleges need to do a better job of teaching students soft skills before they enter the workforce.
Steve Jobs famously insisted that technology alone is not enough. We desperately need the expertise of those who are educated to the human, cultural and social as reported by The Washington Post. Jobs was also known as favoring passion over experience in his employees. After all, as stated in Reader’s Digest, passionate employees can manage themselves, understand the company’s mission and earnestly strive for a common goal.
Similarly, The Washington Post details a study conducted by Google. The study found that among the eight most important qualities of Google’s top employees, STEM (Science, Technology, Engineering, Math) expertise came in last despite Google being a pioneer and leader in the technology industry. All top seven characteristics of success at Google turned out to be soft skills. They include being a good coach, communicating and listening well, possessing insights into others, having empathy toward and being supportive of one’s colleagues, being a good critical thinker and problem solver and being able to make connections across complex ideas. In addition, the study found that the best teams at Google regularly exhibit the following soft skills: equality, generosity, curiosity toward the ideas of teammates, empathy, emotional intelligence and emotional safety. An additional study released by Google revealed that the company’s most important and productive new ideas come from teams comprised of employees who don’t always have to be the smartest people in the room.
In line with Steve Job’s assertions and Google’s findings, it’s time for all employers to recognize the importance of soft skills when searching for new hires in order to establis a positive and productive workplace. Forbes likewise emphasizes that excessive focus on hard skills isn’t the best way to optimize employees. It’s possible for the most intelligent and knowledgeable applicant to be a poor employee because he or she is not a team player, compassionate, dedicated or loyal.
Forbes goes into further detail regarding how employees with specific soft skills in conscientiousness and problem-solving positively impact the workplace: “Conscientiousness is particularly important for employees who are expected to work with a high degree of autonomy. It pretty much guarantees that when they are set a task, they’ll perform to the best of their abilities.” Additionally, problem-solving is a valued soft skill in the workplace because “a problem-solver notices when there is a problem, gathers together any information necessary to solve it, and compares potential solutions before intelligently applying the result of their analysis.”
Businesses have learned that hiring the wrong person is very costly. As such, many employers are putting the right technology in place to help them make smarter hiring decisions, according to iCIMS proprietary research. To ensure an applicant is a good match for a job, companies have incorporated video screening and pre-employment screening tests. Video screening can involve a recorded video cover letter or a live interview. Talent assessments are online questionnaires used to assess candidates’ personalities, work styles, knowledge or skills. Some employers also require job simulations, such as a writing test, as part of the interview process to determine how well an applicant would perform on the job.
“Hiring the right people is hard, and hiring the wrong people is expensive,” according to Forbes. Nonetheless, when organizations start giving soft skills the influence they deserve, the hiring process and the workplace will be positively transformed.