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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
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Learn more Talk to salesRecruit in the modern world and expand your reach with built-in virtual interviewing.
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Learn more Talk to SalesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesCompliment your sourcing and engagement efforts with sophisticated lead scoring and advanced campaign personalization.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGive your business a competitive edge with a complete solution for creating personalized, timely, and accurate digital offer letters that inspire candidates to want to join your team.
Learn more Talk to SalesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn moreImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesModernise, streamline, and accelerate your communication with candidates and personnel.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
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Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
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Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
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Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
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July 10, 2019 
3 min read
With more than 6.1 billion people texting worldwide, it’s no surprise that job seekers and employers are using text messaging to communicate – in fact, 86% of people agree that it would be beneficial to receive text messages during the job application process. But employers who don’t have formal systems and processes in place for texting job candidates are putting themselves at serious risk.
Mobile recruiting provides HR teams with an opportunity to reach candidates who are typically harder to reach. In iCIMS’ Candidate Experience Report, 73% of U.S. employed adults surveyed said texting is the most direct way of reaching working them during a busy day and 57% prefer text messaging over email when scheduling interviews.
Job seekers also want a mobile-first, personalized experience that offers a quick way to apply. Think Yelp, Uber, Netflix or Amazon. These brands offer personalized experiences like serving up recommended restaurants or items, relevant searches based on location, and offer an easy “one-click” check out. Employers are adapting recruiting processes to mirror the best shopping and search experiences with texting and AI tools.
Resolve compliance risks and improve recruiting efforts with a formal text recruitment system. Here are some things to keep in mind when recruiting through text messages:
Integrating text messaging software, like iCIMS Text Engagement, with your recruitment platform can help manage candidate communications and mitigate compliance and security risk factors – such as access to sensitive candidate data.
A formal system not only helps maintain compliance but also enables recruiters to streamline workflows, track conversations and ultimately expedite the hiring process. This is especially important for organizations that need to hire a lot of people quickly; a manual process is not scalable.
Finally, text messaging software also provides recruiters with a layer of anonymity in that they do not have to share their personal contact information.
Regulations to protect data are on the rise. Some of these laws require organizations, including employers, to provide consumers and job candidates access to and the ability to edit and purge data on file.
As an employer, it is your responsibility to comply with these data privacy regulations. Storing candidate conversations in your recruitment platform will help streamline communication and, in most cases, should enable your business to more easily execute data privacy requests.
iCIMS Text Engagement gives OHL’s recruiters the ability to text message candidates from their iCIMS dashboards and easily and simultaneously confirm interview dates and times. Today, recruiters typically receive responses from candidates in an hour or less and have a 93% aggregate text messaging response rate.
A Fortune 500 global technology solutions provider that hires more than 1,400 people a year, CDW saw an opportunity to evolve its recruitment marketing strategy by leveraging iCIMS Text Engagement for text messaging, live chat, and automation.
Since implementing iCIMS, the CDW talent acquisition team has saved more than 5,000 hours, allowing its recruiters to focus on the high-value, high-impact portions of the recruiting lifecycle and positioning the organization to be a market leader for the future of talent acquisition. They are also seeing better results with an 87% response rate, three-minute response time, improved recruiter efficiencies, and a more positive candidate experience.
Automated text messaging and live chat can be used at several steps of the hiring process: prescreening and qualifying candidates, interview scheduling, capturing candidate data, onboarding and more. Testing and doing QA with a small group can help you create the best text messaging process and strategy before rolling it out to the larger team and candidate base. These solutions automate engagement, but it is important to keep in mind that it isn’t about reducing teams – it’s about repurposing that time saved into other high value and high impact areas of the recruiting lifecycle.
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