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The New Reality of Frontline Hiring in 2026:

Why High-Volume Employers Are Turning to AI, Skills-Based Hiring and Better Screening to Improve Quality of Hire

62% of high-volume and frontline employers say their top priority is finding the best candidate, not more applicants. Find out how they're getting there.


From volume to quality

The employers keeping up with frontline hiring in 2026 aren’t working harder to fill roles. Instead, they’re rethinking how selection works. This report uncovers what 463 high-volume and frontline employers are doing differently and where the biggest gaps remain. 

 

Demand is outpacing plans

42% of high-volume and frontline employers say their recruiting needs came in higher than forecasted this year.

Resumes are losing employers' trust.

Only a third of employers are confident that a resume matches a candidate’s skills, with half worried about exaggerated or fabricated skills on the page. 

AI investment is accelerating

48% of employers are actively increasing AI investment based on results they’ve already seen, more than any other response.

Skills-based hiring is the top priority for 2026-2027

When asked what matters most for the next 12 to 18 months, skills-based hiring ranked above every other option. 

Today, resume and profile screening is where employers say AI is delivering the most genuine value, cited by 50% of high-volume and frontline employers, more than any other use case.

Lighthouse Research and Advisory

Get the full report