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The Hackett Group® 2026 Talent Acquisition Vendor Assessments Study

ICIMS named a Top Performer by The Hackett Group for the second consecutive year

ICIMS earned best-in-class recognition for AI and Emerging Technologies and Interview Solutions for helping organizations hire faster, improve recruiter efficiency and achieve stronger talent acquisition outcomes.

See why TA teams choose us.

ICIMS customers reported meeting 82% of their business requirements and 82% of their business improvement goals, outperforming both point solution peers (77% and 70%, respectively) and HCM peers (69% and 65%, respectively).

The report found that ICIMS excels against competitors by improving customer metrics like:

Time to fill

Time to hire

Qualified applicants

Recruiter efficiency

Automation

Candidate diversity

ICIMS' AI-native approach resonates with customers eager to adopt advanced innovations in a responsible way. ICIMS delivered one of the most comprehensive performances across talent acquisition capability breadth and value realization. ICIMS stood out for its best-in-class, innovative approach to AI in recruiting and its continuous development in areas such as CRM, high volume hiring, interview solutions and analytics providing an advanced holistic solution for customers.

Amanda Newfield

Associate Principal, Global HR Applied Intelligence Practice Leader, The Hackett Group®