Contacter un commercial contact-emea@icims.com
Adaptez-vous à la nouvelle norme du commerce de détail grâce à des systèmes de recrutement agiles pour aller de l'avant.
Accélérez le recrutement de talents clés pour prodiguer des soins et dépasser la satisfaction des patients.
Attirez des candidats qualifiés, accélérez le recrutement et développez l’expertise de votre personnel.
Simplifiez le recrutement de talents dans le secteur financier et bancaire grâce à une plateforme pour les postes difficiles à pourvoir.
Exécutez une stratégie de main-d’œuvre qui produit des résultats commerciaux.
Créez un vivier de talents qui engage et fait avancer votre entreprise.
Offrez à votre équipe de talents innovation, envergure mondiale et sécurité.
Créez des expériences sur mesure pour transformer votre talent.
Découvrez comment des entreprises diversifiées et mondiales utilisent iCIMS pour employer des millions de personnes, stimuler l'innovation et connecter les communautés du monde entier.
Découvrez comment un fournisseur de services mondial utilise iCIMS pour rationaliser le recrutement dans le monde entier
Découvrez des informations uniques sur le marché, explorez les meilleures pratiques et accédez à des experts en talents dans notre bibliothèque de contenu.
Consultez les communiqués de presse, la couverture médiatique, les dernières données d'embauche et voyez ce que les analystes disent d'iCIMS.
Apprenez-en davantage sur qui nous sommes, notre mission et nos valeurs.
Rationalisez votre pile technologique et profitez d'une meilleure expérience utilisateur et d'une gouvernance des données plus solide avec ADP et iCIMS.
La puissance combinée d'iCIMS et d'Infor aide les organisations à aligner stratégiquement leurs objectifs commerciaux et de talents.
Notre partenariat primé avec Microsoft repose sur un désir commun de transformer le lieu de travail et l’expérience de l’équipe de recrutement.
Notre partenariat avec Ultimate Kronos Group (UKG) prend en charge l'ensemble du cycle de vie des talents en apportant des solutions de recrutement sans friction à UKG Pro Onboarding.
August 14, 2018 
3 min read
What exactly is a chatbot and how can it benefit your day to day workflow? To put it in perspective, a chatbot is a computer program that can mimic conversation, via text or voice. It’s like Siri and Alexa – names I’m sure you’re familiar with. While Siri and Alexa have different capabilities compared to a chatbot, they’re all powered by AI technology and machine learning. Despite their robust capabilities, they have one overarching goal – to serve your needs while placing time back into your day.
As a recruiter working for a fast-paced talent acquisition team that might be short on time and resources, chatbots are here to ease the burden.
Here are three ways a chatbot can make a recruiter’s life easier:
Recruiters take on administrative tasks behind the scenes that take loads of time. With a Chatbot by your side, chatbots handle time-consuming tasks like notifying interested job seekers of open positions, scheduling interviews, screening candidates and pinpointing job seekers that don’t fit the job description.
For instance, TextRecruit, an iCIMS company is a candidate engagement platform that uses Ari, their customizable AI recruiting assistant to help the recruiter collect candidate information, keep candidates informed and supports the interview process. Not only does a chatbot free up a recruiter’s time but it enables the recruiter to focus on what truly matters – building relationships with strong candidates.
Candidates, like consumers want to be fed information quickly and efficiently throughout the hiring process. Most candidates drop in the middle of the hiring process due to the lack of information shared with them. According to iCIMS data, communication is key – 76% of people say not hearing back from an employer after applying for a job is more frustrating than not hearing from someone after a first date.
Having a chatbot that can answer simple questions about a job description, salary and/or the overall hiring process can not only decrease your candidate drop off rates, but it will remind the candidate that your organization cares about their time and experience. After all, 66 percent of candidates are comfortable interacting with chatbots during the hiring process – specifically, before their interview.
Essentially, a chatbot serves as your 24/7 recruiter, allowing job seekers to ask questions and schedule calls with a recruiter at any time of the day – via phone or desktop. This gives your team the opportunity to keep that line of communication open at all hours, and it reminds job seekers that your organization values their candidates, months before receiving an offer.
Improving the candidate experience with a chatbot will expand talent pools with quality candidates which enables a recruiter to find top talent, faster.
Unlike email marketing, candidates don’t have to take the time to fill out a form to opt in. With a chatbot that provides a “human touch” to their experience, recruiters can automatically collect their first and last name along with their time zone.
Based off the questions your chatbot asks, you can gain insight into their preferences, motivators, frustrations and why they’re job searching. You can even program your chatbot to encourage a candidate to apply to the job they skimmed through. With this information, you’ll have the chance to gauge how effective your job descriptions are and the opportunity to shift your strategy to fill jobs faster.
A 2017 Forrester survey had found that nearly three-quarters of service provider AI decision makers believed that 85 percent of customer interactions will be with software robots in five years’ time. That said, chatbots are not a fad and they’re here to stay.
As chatbots begin to redefine recruitment, your organization needs to jump on this innovative wagon. Implementing AI technology into your talent acquisition strategy will save time, attract quality candidates and accelerate the hiring process for the candidate and the recruiter.
