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Customer Success Stories

TALENT ACQUISITION BLUEPRINT

How a Leading Hotel, Casino and Café Chain Expanded Globally by Hiring Brand Advocates to Deliver Their World-Class Guest Experience

Vision:

Seminole Tribe of Florida set out to significantly expand the Hard Rock International brand around the world, following its acquisition in 2007.

Recruitment Opportunities:

To support global expansion, Hard Rock needed to hire 25,000 employees by mastering efficient, high-volume recruiting in regions such as Europe, Asia and the Americas by:

  • Understanding and catering to candidate preferences
    such as communication styles
  • Assessing candidate aptitude
    to deliver the Hard Rock guest experience
  • Offering productive new hire onboarding
    to make new property openings productive
  • Keeping data accurate and compliant
    throughout the entire talent lifecycle

90%
completion rate of assessments

Doubled
Global workforce
In 11 years