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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
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Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn more Talk to salesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesGet exclusive intel on industry and market trends along with expert one-on-one advice.
Learn more Talk to salesHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
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Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
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Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
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October 23, 2018 
3 min read
Job seekers in today’s labor market are more opportunistic than ever before. Previous generations held onto a good job tightly, likely at a single organization, with fear of unemployment. Today, a decreasing unemployment rate of 3.7 percent has contributed to a mentality shift. Employees are more willing to leave a current position with the hopes of something bigger and better.
Employers have an unique opportunity to revisit their approach for reaching passive job seekers and the 70 percent of candidates who search for a job while at work. Although the technology components of a simple application, career page or offer letter are still essential foundations for hiring success, the interactions that occur along the way are what will establish a competitive strategy to win over these talented individuals.
Ninety-five percent of job seekers see the way a potential employer treats them as a direct reflection of their employment experience. A lack of communication can quickly cause an excited candidate to feel disconnected from the hiring process and push them to spend more time looking into your competitors. Seventy-six percent relate the feeling of not hearing back from an employer to the frustration felt when not hearing back from someone on a first date, reiterating the importance of positive interactions to gain more investment in the process.
The text message has certainly revolutionized the way that employers communicate with talent, but there is more to modern candidate engagement than simply adding in text functionality. If not done strategically and in cohesion with a strong recruitment platform that establishes a roadmap for continuous engagement throughout the hiring process, organizations may not be maximizing ROI.
1. Bring real-time engagement to career sites
Nearly three-in-five candidates have abandoned an application specifically because of issues or bugs with the online career site. Job seekers who visit your career site expect a personalized experience. As they visit the application page, it is critical to offer interactions that not only increase completion rates but establish a great impression of you as an employer. Organizations that place a live chat option on their career pages can answer questions and offer insight into logistics of the application or a particular position with real-time, automated and pre-built responses.
2. Reduce the stress of interview scheduling
When it comes to the scheduling stage of the hiring process, playing phone tag or waiting for email responses from candidates can cause frustration and waste valuable time. On that same note, recruiters who are managing interviews for a variety of roles and schedules don’t have the time to offer as meaningful interactions to every candidate who applies. The ability to sync up text communications with the organization’s interview calendar provides the opportunity to automate a message with a link to interviewer availability and allow candidates to schedule at their convenience from wherever they are.
3. Remain compliant without ever using a personal phone number
With any organization using text message to communicate, professionalism and compliance must be top of mind. When sending a recruitment communication to a candidate, it is essential to use a designated company phone number that can be tracked and managed within a dedicated candidate engagement platform. Not only does this allow for visibility and professionalism for recruiters to only receive messages while on the clock, but it allows candidates to opt-out of communication, restricts multimedia messaging and blocks personally identifiable information from being exchanged.
Join us on Thursday, November 15 at 2 PM EST for the latest webinar in our monthly series hosted by iCIMS and TextRecruit to learn more about specific tools to strengthen candidate engagement strategies throughout the hiring lifecycle, including a live demo of the TextRecruit solution.
and receive free tips on how to attract, engage, hire, & advance the best talent.
