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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organisation.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesRecruit in the modern world and expand your reach with built-in virtual interviewing.
Learn more Talk to SalesFocus on qualifying candidates faster with fully integrated language assessments.
Learn more Talk to SalesImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesCompliment your sourcing and engagement efforts with sophisticated lead scoring and advanced campaign personalization.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGive your business a competitive edge with a complete solution for creating personalized, timely, and accurate digital offer letters that inspire candidates to want to join your team.
Learn more Talk to SalesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesBuild talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesCompliment your sourcing and engagement efforts with award-winning lead scoring and advanced campaign personalization.
Learn moreImprove employee experience, retention, and reduce internal talent mobility friction with the iCIMS Opportunity Marketplace.
Learn more Talk to salesModernise, streamline, and accelerate your communication with candidates and personnel.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesGet robust analytics that help you make sense of your data and illuminate your talent pool.
Learn moreSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn more Talk to salesHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreThe iCIMS Talent Cloud delivers a secure, agile, and compliant platform designed to empower talent teams, job seekers, and partners with advanced data protection and privacy.
Learn moreWatch the recording of our latest webinar looking at key findings from a recent study and explore short-term and long-term solutions for the talent crisis in 2022 and beyond.
Watch on-demandView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn more“Insanity is doing the same thing over and over again but expecting different results.”
These wise words are attributed to Albert Einstein.
Except Einstein never said them. The author was likely Rita Mae Brown, a best-selling writer and known activist for her time. And she had a much better hairstyle than Einstein.
Why the mix up? It seemed plausible. The rest of the world thought, “well that sounds like something he would say.” Cue millions of posters, mugs, and tote bags printed and sold around the globe.
This misattribution was repeated again and again, no thanks to poor fact checking and quite a bit of bias around who people thought was the more believable speaker. A newspaper editor recently fell into this trap and admitted, “it’s not surprising it has been attributed to Einstein…everything but the Book of Genesis has been attributed to him at some point.”
Bias gets in the way when it comes to sorting through facts and making decisions. Cognitive bias, specifically, derives from us using shortcuts and “rules of thumb” to make sense of the world. It allows for quick reactions but also distorts our perceptions. (Here’s an illustrated cognitive bias 101 resource).
Bias starts in the hiring process.
Teams are going to have some level of bias in the way they attract and engage talent. It’s human nature.
But it doesn’t end at the perspectives of your people. If the way you hire today looks like it did a decade ago, there is likely bias inherent in your process.
You know the famous, “we’ve always done it this way”? The more bias, the further you are from achieving true diversity.
Artificial intelligence. Yes, we have talked about AI for years. They’re replacing humans! They’re saving mankind!
Our founder and chairman Colin Day recently wrote about the robots vs. humans’ debate in hiring. It sounds awfully big and unapproachable, but we forget that we live with AI every day.
Amazon and Netflix are the perfect examples of how AI helps us sort through thousands of options and narrow them down to a few. (“Recommended for you: gentle British reality television” is a very real and very accurate category on my Netflix account).
Just like the tech giants have used this technology to make our busy lives a little easier, AI has two big benefits for talent acquisition:
1. The ability to do more with less through advanced automation
2. Access to deeper insights for better decision-making
Amazon and Netflix are two consumer examples of AI in our daily lives. But let us dig deeper into what AI looks like in today’s talent acquisition world.
Say your team needs to hire a software engineer in Boston. Before the requisition is opened, AI can predict potential challenges and suggest ways to optimize.
How long did it take to fill this role previously? Which job boards are most effective? AI can offer suggestions for optimizing your job descriptions to align closer to similar roles in the industry.
Here’s how recruiters can fold AI into their larger targeted recruitment strategies.
The job market is changing every day, but this doesn’t mean the candidate experience is no longer a priority. Your consumer brand and employer brand have never been as entwined as they are today.
AI transforms the application process and overall experience through automated communications that remain personal and human. Job seekers feel valued with easy applications, virtual hiring experiences, and tailored recommendations for best-fit jobs.
A mouth-watering example of this is RPM Pizza, the largest Domino’s franchisee in the U.S. Their recruiters use AI to communicate with job seekers through text and live chat. The AI-powered chatbot – nicknamed “Dottie” – answers job seeker questions and even initiates the screening process. Just like the restaurant’s beloved “pizza tracker,” Dottie offers candidates an application tracker to boost engagement and free up time from the hiring team.
You can dig into more about RPM Pizza’s results with Dottie here.
A culture of inclusivity is one where workers feel invested in. Treat your current workforce and potential candidates alike: AI supports your team in considering internal talent for open roles.
The American Heart Association offers professional development to their internal talent through their Talent Exchange Portal, where employees can request to participate in projects outside of their current role to hone their skills and build relationships. A dedicated, internal careers site like this can even intelligently match workers with adjacent roles in the business.
Leaders know that organizations thrive when backed by diverse talent. Yet, talent acquisition teams often find themselves sorting through thousands of resumes — there’s no time to wait for the perfect candidate pool.
Let’s again consider our Netflix example. Instead of using one AI engine to enhance search results, the tech giant decided to use a multitude of algorithms to beef up their offerings.
This is called Ensemble AI.
As HRE’s John Sumer explains, “three heads are better than one.” He writes about how the benefit of Ensemble AI is “knitting together three different AI-driven search tools with a voting methodology.” (Editor’s note: iCIMS has sought out a patent for its Ensemble AI technology).
How does that translate to building a diverse candidate pool? Virginia Backaitis of Digitizing Polaris described it best. Ensemble AI tech can “unearth the best candidates for a job – or jobs for a candidate – then serves those recommendations up in a single view.” Recruiters then have a manageable number to closely review.
“[The tech] not only helps eliminate bias,” Backaitis continues. “It is also constantly learning and updating itself in order to keep getting better at what it does.”
(You can read more from Backaitis’ article about hiring in the post-pandemic economy here.)
AI is a core building block of what we know is the new future of work. But it’s not the foundation – we are. If the technology isn’t led, supervised, and able to be overridden by humans, we will only train it to do the same error-prone work over and over.
And we’ll be expecting different results. Now that is insanity.
Recruiters who value diversity of thought and experience, and who also adopt AI, have the power to transform their companies—and perhaps even their industries—by pulling from a pool of talent that isn’t bound by bias or influenced by convention.
It is time to go beyond filling req’s with “top talent.” It’s time to talk about how we will define and build diverse, winning workforces that benefit us all.
Are you ready to further the conversation about AI-enabled tools for hiring?
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