Customer success stories

Celanese

How a global manufacturer hires nearly a thousand candidates per year from Dallas to Shanghai

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A Fortune 500 company, Celanese has approximately 7,500 personnel across its global footprint of 42 countries. Their business includes the manufacture of materials used worldwide by the paint and coating industry.

Celanese Corporation runs a highly decentralised recruiting model, hiring between 750 and 950 candidates per year in the United States, Europe, and Asia. While about half of hiring is for plant-level operations, the other half are unique-degree professionals in engineering, sales, research and development, and corporate functions.

Before iCIMS, the team was using an entirely manual process for recruiting – a challenge in its own right, and one that was only getting harder the more the company grew.

“A lot of ATS systems don’t play well with other suppliers. So the fact that iCIMS plays well with so many is impressive... iCIMS feels like it’s a member of the team.”

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Celanese's approach

Today, Celanese’s entire candidate lifecycle is handled within the Talent Cloud, with workflows and onboarding customised by region. Celanese customises the hiring experience further by posting jobs in the local language, rather than relying on English for all countries.

With iCIMS’ Applicant Tracking, Celanese’s team gained access to a wealth of reporting and dashboard options, a must-have for complex global organisations. When it comes to traditional metrics like time to fill or hiring velocity, the team can break it down by line manager, recruiter, or region.

Pulling that data when you’re all in one system is essential. We can pull metrics relatively easily. We can put together comparative data, and not just on the basic talent metrics.

Robust metrics and reporting give Celanese a 360-degree view into its diversity hiring efforts, as well. Reporting in iCIMS allows the organisation to use self-reported candidate data and follow candidates through the entire talent lifecycle to see drop-off throughout different hiring stages. This data insight helped Celanese ensure 93% of its hiring slates include diverse candidates, a rise from 77% in 2019.

In partnering with iCIMS, Celanese’s team has also significantly increased its automation and efficiency. Its requisition approval process is done completely through the iCIMS Talent Cloud, aided by an integration with SAP, the organisation’s HRIS. The bi-directional integration makes life easy for line Managers, who can input a candidate or employee’s name and have their information auto-populate and approvals automatically routed.

Cleanse plant-level operations

We were able to put our terminology into iCIMS and customise nearly everything. That and the centralised data made a huge difference.

Learn more about how iCIMS' Talent Cloud can help you attract, engage, hire, and advance the best talent.