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Customer Success Stories

The advantages of iCIMS Video Interview for the hospitality industry

Number 1: Time saving, without a doubt

A pre-recorded video interview enables to save quite a lot of time when evaluating skills and, therefore, selecting the best candidates. But what Novotel likes the most about this is the flexibility that the tool offers, since it avoids difficulties in meeting candidates, who often have different work schedules in the hotel business. The video interview is therefore ideal for Novotel, in terms of sending the invitation for the interview and viewing it at the desired time, as well as for the candidates who can reply according to their availability.

Number 2: Sharing the interview

Novotel Paris Centre Gare Montparnasse is keen to have a collaborative recruitment process in order to promote the integration of the new recruits. This option allows candidates’ video interviews to be shared with colleagues, which Mickaël Carlier is particularly attracted to thanks to its flexibility.

Number 3: Togetherness

The deputy director works very closely with different managers to put together these videos instead of a simple text in the interview, in order to bring a human side to this step. It also allows the candidate to be imagined with their future colleagues in their future office. And the team doesn’t limit themselves to basic questions! They are looking to really discover who the candidate really is, which can lead them to questions such as “What is the funniest thing that has ever happened to you?”. We won’t pretend that we wouldn’t have wanted to find out the most eccentric responses…

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