Diane Fanelli joined iCIMS to lead worldwide customer and partner operations for iCIMS’ community of more than 2 million users and the industry’s largest recruiting ecosystem of partners. As chief operating officer, Fanelli is responsible for leading the company’s award-winning customer success, professional services, technical support, training and partnerships teams, as iCIMS continues to scale globally.
Fanelli brings extensive senior leadership experience from global enterprise software companies, including COO roles at Citrix and SAP. She has previously served as an executive sponsor of D&I programs, including the Veterans to Work initiative at SAP and is an active supporter of STEM initiatives to inspire today’s youth to focus on digital careers of tomorrow.
In 2019, Fanelli was recognized with a CRN Channel Chief award and the CRN Women of the Channel award in 2018 and 2017 for her success in driving innovation, growth and revenue through channel partners and customers.
"Customer commitment is the guiding force in everything that I do. I am committed to continuously raising the bar for the experience and service my team provides our millions of users across the globe, and remain focused on ensuring we are delivering on our promise to help them build winning teams and achieve business outcomes. The success of our customers is what will drive us forward for mutual long-term success."