A great product is nothing without an even better customer experience to support it. Fortunately, iCARE Customer Support is more than your typical, reactionary customer service. The iCARE team has your back every step of the way with a dedication to satisfying and delighting our customers. You won't find empty promises or inaccessible support here; we'll work tirelessly to ensure you have every resource you need to be successful in your talent acquisition initiatives.
Looking for iCIMS Product Support? Try these resources:
iCARE Technical Support
The iCARE Technical Support Center is your one-stop hub for all things related to usability within your iCIMS Talent Platform.
Here, iCIMS clients can submit tickets to our Subject Matter Experts and search our knowledge base for up-to-date information on iCIMS features.
More than your typical customer support site, the iCARE site is the most expansive customer education hub in HR technology. Visit it for up to date information on everything you need to know as an iCIMS client: resources, events, release information, product information, and more!