Who We Are
iCIMS, a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by our award-winning iCARE Customer Support. iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to manage their entire talent acquisition lifecycle from sourcing, to recruiting, to onboarding all within a single web-based application. Privately-held and profitable, the company's success is based almost entirely on organic growth. With more than 1,700 clients worldwide, iCIMS is one of the largest and fastest-growing talent acquisition system providers with offices in North America, UK, and China.
What We Believe
We believe that talent acquisition deserves its own suite of solutions.
In order to keep pace with the rapidly evolving candidate landscape, which now includes the heavy use of social media and various mobile devices, as well as address the demands of an increasing mobile workforce of potential hires and hiring managers, today's HR professionals need a suite of solutions that are 100% focused on finding, organizing, communicating with, and retaining top talent at their companies. The reality is, if your organization isn't able to efficiently leverage these newer environments and delivery platforms for your recruitment efforts now, there is a good chance that your company will fall behind the competition in the race to attract and onboard the best new hires.
This is where the iCIMS Talent Platform comes in. The iCIMS Talent Platform is a dedicated talent acquisition suite that is equipped to manage every facet of your company's pre-hire needs – from innovative social recruitment advertising tools to CRM functionality to applicant tracking to building passive talent pools to creating the best onboarding experience for new hires. And iCIMS offers simple, proven integration with 150+ other solutions that your company may want to use to support its post-hire HR and Financial Management processes. We don't claim to do it all, our focus is talent acquisition – but we do make it extremely easy to integrate and we are committed to delivering the best customer service experience in the market. ...less
We know that in order to get Customer Service right, you need to get Software-as-a-Service right.
At iCIMS, we are evangelists for what we refer to as a Pure Software-as-as-Service (SaaS) or P-SaaS delivery model. Our Pure SaaS solutions are designed for the good of the platform, using best practices for a body of customers who have similar needs. This also means that all iCIMS clients are in a single, highly configurable, instance of the software that is upgraded by iCIMS at routine intervals. This means that continuous innovation is a guarantee in the iCIMS P-SaaS model – and that all iCIMS clients benefit from the advances that the customer base demands. And, because our P-SaaS solutions are designed with configurability top of mind, they do not require costly or time-consuming custom coding and implementations are usually swift and relatively painless. Our P-SaaS solutions are remote-hosted, highly scalable and available on a subscription basis (read: no license fees), providing maximum flexibility for our customers with minimal, if any, need to involve IT resources to support the technology.
As a Pure SaaS provider, iCIMS has a very unique advantage in that we are positioned to provide a far superior customer support experience — from the sales process to implementation to routine support to system expansion. The P-SaaS delivery model enables us to respond to your business more quickly, resolve universal system issues from a single code base, and solicit feedback on platform enhancements. Simply stated, due in large part to the Pure-SaaS delivery model, the iCIMS Talent Platform roadmap truly belongs to our customer base – and our customers all benefit from the enhancements we continuously make to the solutions in the suite. ...less
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