-iCIMS remains focused on the customer experience, while steadily growing its customer base-
HAZLET, N.J. (April 20, 2011) – iCIMS, the 2nd largest provider of Software-as-a-Service talent acquisition solutions, released Q1 results that build momentum for a successful year and solidify the organizations’ steady and organic growth within the market.
Achieving a 22% year-over-year revenue increase and a 9% increase in sales growth from Q1-10, iCIMS continues to propel forward, adding nearly 40 new customers to its roster in Q1-11 alone. Organizations that most recently chose iCIMS to power their talent management needs include EarthLink, Inc., Moo Print, and Penn National Gaming, Inc.
Laying the foundation for the future in Q1, iCIMS established a structured software release schedule designed to launch three themed releases and set the proper expectations for customers, based on the strategy, customer, and core releases. In addition to solidifying a release structure, the organization announced its partnership with Jobmagic, which brings enhanced social recruiting offerings to the organizations’ global customer base across three solutions: recruitment marketing, applicant tracking and onboarding solutions.
Moving the business forward with a strategic framework for 2011 and beyond, the organization continues to see steady growth with nearly 925 customers. While remaining focused on the customer experience, the strategy is built on five major drivers:
• Further definition of the iCIMS portfolio of products and services
• Strategically targeting the growing North American small business market
• Further penetrating a maturing North American mid-market through a targeted approach
• Rolling out a combined SMB strategy to capture the European market
• Targeting strategic acquisitions through expanded portfolio, vertical and/or geographic presence
Crucial in determining long term strategies and managing all stages of the employee lifecycle, iCIMS’ Candidate Management and Employee Management Packages include end-to-end solutions that support Employee Data Management, Recruitment Marketing, Onboarding, and more. In an effort to maximize user interaction and professional development among the HR community, the organization supports each client with holistic, end-to-end support services. This ongoing commitment to the customer experience led to iCIMS’ Finalist rank by the Stevie Awards in the Customer Service Department of the Year Award category in Q1-11.
“Solid Q1 results are driving the momentum for the first half of 2011,” said iCIMS Chief Operating Officer Adam Feigenbaum. “As organizations continue to adopt the iCIMS Talent Platform, we’re thrilled to provide each client with a top-notch customer experience that exemplifies what we’re all about - turning less necessary system functionality into configurable options and creating the easiest-to-use technology platform available on the market, hands down.”