iCIMS Introduces Expanded Suite of Human Capital Consulting Services
Excelerated Solutions Offers E-recruiting Expertise to iCIMS Rapidly Growing Customer BaseSeptember 21, 2004 Hazlet, NJ - iCIMS, Inc., a leading provider of web-based Talent Acquisition and Hiring Management Solutions, today announced the availability of an expanded suite of Human Capital Consulting Services offered through Excelerated Solutions (EXS). EXS, a Massachusetts-based consulting firm, specializes in the research, evaluation, selection, and implementation of the wide spectrum of e-recruiting solutions available to corporations of all sizes. The new relationship will help iCIMS rapidly growing global client base better define their talent management vision, and maximize their returns from ongoing efforts to automate and streamline their internal Human Resource processes.
In the same spirit as iCIMS' Industry-recognized implementation and account services programs, the solution provider's consulting services extension will deliver dedicated attention to the unique needs of individual clients and the various business challenges that they face. The new program will help iCIMS' customers identify the key business process needs within their organization and address those needs with targeted HR technologies. "iCIMS has already set an Industry standard for excellence in the area of customer support and service, values which direct both of our businesses", notes Lois Kaplan, Managing Director at Excelerated Solutions. "The portfolio of services offered by EXS to iCIMS' customers is an extension of those same principles and will give their diverse client base greater insight into the world of e-recruiting technologies, helping them realize a more significant return from their use of iCIMS' suite of Hiring Management Solutions."
Ranked by the ERExchange as the Industry's #1 provider of Hiring Management Solutions, iCIMS supports over 190 corporations worldwide on its suite of Hiring Management Systems. In addition to offering the Industry's top-ranked solution, iCIMS is also become one of the fastest growing providers in the space, with over 100 new client signings over the past 18 months. Furthermore, iCIMS growth has been matched only by its success in developing and maintaining a highly satisfied customer base. In 2004, iCIMS received a perfect 4.0 Customer Service rating and has sustained an unblemished, 100% corporate customer renewal rating spanning the past two years.
"iCIMS rapid growth within the Mid-and-Enterprise markets has given us the opportunity to expand our service offerings to include more than just Hiring Management Solutions", says Colin Day, President & CEO of iCIMS. Day continues, "With the help of EXS, iCIMS will now provide our clients with the critical hands-on, upfront support needed, from initial data gathering through implementation and training." Among many areas of expertise, iCIMS consulting services will include guidance in vendor selection for background checking, employee assessments, testing and surveys, succession planning, e-learning, and much more.
Day concludes, "There is no silver-bullet out there to cure all of the needs within a corporation's HR department, making it incumbent upon Best-in-Breed vendors throughout the Talent Management Space to work together for the best interests of their clients. iCIMS looks forward to continuing this vision by proactively bringing together other leading talent management technologies on behalf of our valued clients, in an effort to further ensure that all of our current and future customer needs and expectations are not only addressed, but surpassed."
About Excelerated Solutions (EXS):
Excelerated Solutions (EXS) is an independent consulting firm that specializes in helping companies choose successful e-Recruiting solutions. Based on in-depth research and evaluation, EXS provides unbiased, extensive knowledge and expertise for selecting and implementing those systems and services best suited to the client's needs, processes and budget.
EXS serves as Vendor Liaison throughout each project, providing critical hands-on support from initial data gathering through demos, selection, purchase, implementation and training, thereby facilitating smooth integration into the client's operations. EXS' services are unique and innovative because they remove the burden of research and project management from the HR professional.
Lois Kaplan, Managing Director of Excelerated Solutions, is an experienced ATS and HR Services Consultant who monitors and advises on the changing methodologies and product offerings in the many vital areas of e-Recruiting. Lois provides focused, in-depth analysis and recommendations based on both company and stakeholder-specific needs, processes and budget.
Contact Lois at 781-893-3032, x219, lois@exceleratedsolutions.com - http://www.exceleratedsolutions.com
About iCIMS:
iCIMS, a leading Software-as-a-Service (SaaS) provider, is an Inc. 500 honoree focused on solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS' Talent Platform, the industry's premier Talent Platform, enables organizations to manage their entire talent lifecycle from applicant tracking through onboarding and beyond through a single web-based application. With more than 750 clients worldwide, iCIMS is one of the largest and fastest-growing talent management system providers in the space. To learn more about how iCIMS can help your organization, visit www.icims.com or view a free online demo of the iCIMS Talent Platform at www.icims.com/demo.
