At iCIMS, we think it makes all the difference. With the belief that a product is only as strong as the service behind it, iCIMS is committed to our ongoing pursuit of 100% customer satisfaction. This dedication to customer support and satisfaction has helped iCIMS maintain a near-perfect 97% client retention rate since 2003.

Our dedicated Customer Support teams lead the industry, receiving a perfect 4.0 out of 4.0 in a recent independent study, as well as a 9.5 out of 10 on our latest customer satisfaction survey. From hosting and migration services to Best Practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.