
"The SaaS model, the automatic data entry, and a user-friendly interface were key features that enabled us to improve our efficiency."
-- CTO,
State of Delaware, Dept. of Tech. & Info
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A legislative mandate to create the Department of Technology and Information drove DTI to replace their existing paper-based applicant tracking process. Delaware sought a more efficient and effective way to manage heavy volumes of applications of both internal and external candidates.
iCIMS addressed the need for reorganization and eliminated Delaware’s reliance on paper resumes. Integrating with their existing website, iCIMS’ Talent Platform gathers and reports on all recruiting information. The Software-as-a-Service (SaaS) model, resume parsing, and automatic data entry features have all contributed to meeting DTI’s evolving business needs.
Key Benefits:
- SaaS model enabled recruiting activities to be kept in-house
- Automatic data entry reduced repetitive work
- User-friendly interface led to high adoption rates, ROI
- Significant decrease in the Time-to-Fill
- Elimination of time-consuming paper process
- High-volume application management


