Back in August, I had the opportunity to attend the annual ASPR (Association of Staff Physician Recruiters) event that took place in Chicago, Illinois. I learned a great deal about the challenges associated with this healthcare recruitment space. While the pains are unique, I’ve come to the conclusion that the solutions are simple. But, I’m getting ahead of myself.
Before we can talk about the solution – one must first acknowledge the inefficiencies and difficulties that seem to haunt this space. And, while there are a billion and one challenges that these recruiters face, let’s talk about the number one challenge that seemed to be a common theme at the conference: Tracking Physician Documents and Credentials.
Challenge: Tracking Physician Documents and Credentials.
When recruiting a physician, it is essential to collect all of the necessary documents regarding their work, similar to any other candidate type. But, the truth of the matter is: PHYSICIANS HAVE A LOT OF NECESSARY DOCUMENTS. From work history and performance results to references and credentials, and so much more, collecting documentation from all applicants can be rather cumbersome. Once collected, managing that much paperwork leaves room for errors – lost documentation, misfiled paperwork, and incomplete paperwork. Let’s face it: it’s a tracking nightmare.
Solution: Improving Tracking Capabilities
Physician recruiters seem to be inhibited by standard processes of the past – manual management. Fifteen years ago, managing all paperwork with filing cabinets was the way most recruitment departments worked. But a common theme of the conference seemed to show alternatives to this prehistoric recruitment method: online document collection. Recruiters can now create electronic versions of all necessary forms online, so that when a new physician applies for a job or is accepted for a position, they can complete all pre-hire forms online from their own computer and upload any additional documents required. This also encourages physicians to submit all necessary information, because they cannot move forward until all documents are complete. Time spent collecting documents and the headaches associated with managing those forms are drastically decreased!
Well that's just one challenge and one solution for recruiters in this healthcare space. There are plenty more obstacles that these recruiters face day-to-day. This industry is unique and requires tools that are flexible to meet those unique needs. What are some other challenges you see in this industry and how do you suggest we solve those issues? Look forward to hearing your thoughts!
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