iCIMS Hire Expectations™

As a kid who grew up in the ‘90s, saying that I am familiar with Nickelodeon would be a serious understatement. Popular Nick shows, including everything from Rugrats and Doug to All That and Hey Arnold!, were all a part of my daily television routine. All of these amazing cartoons that shaped who I am today sadly disappeared shortly after I hit my teen years. Millions of other twenty-somethings (myself included) have been pining over these shows ever since they went off the air and finally someone has taken action!

After years of petitions and fan-made web pages begging Nickelodeon to bring back these life-changing cartoons, TeenNick (formerly known as the N) finally decided to make a move, scheduling a two-hour block from midnight to 2 AM called The ’90s Are All That featuring all of our favorite Nickelodeon shows from the ‘90s.

The first run of The ’90s Are All That aired on July 25, 2011 and resulted in a much greater reaction from fans than ever expected by the creators. Seven of the ten trending topics on Twitter on July 26 were about the new Nick programming. Facebook statuses and Twitter updates were consumed by thoughts and feedback from the ‘90s shows. In one night after just two hours, a huge effect was made on the internet from the millions of people who finally got their wishes granted.

Now how does recruiting have any connection to cartoons from the ‘90s? Well maybe not the cartoons exactly, however TeenNick listened to the requests of millions of viewers and gave them exactly what they wanted- and guess what? They were THRILLED! Maybe, recruiters and companies can see more successful results if they start listening to what the people want.

An article in EW.com (Entertainment Weekly) discussed how TeenNick came up with the idea after seeing the huge interest in early Nickelodeon programming on social media sites. There are several Facebook pages — followed by millions of fans — that are devoted to Nickelodeon shows from the ’90s.

While sometimes all it takes is a simple Google search of your company’s name to see what people are thinking, other times you need to do more. Making a company page on LinkedIn, Facebook and Twitter gives millions of users easy access for voicing their opinions. Using social media can be a great outlet to encourage customers, prospective customers, and even former customers to express their feedback about your company. Making a list of the most common topics that people discuss and using that list when making product changes is a sure way to guarantee happy customers and a successful product.

Many companies also have an area on the company website for their customers to submit ideas and suggestions about the product. This allows you to know exactly what they want and how to give it to them. On the iCIMS Customer Care site, the idea exchange tab allows clients to submit a form about any idea they have for iCIMS and it gets sent straight to us. In fact, iCIMS’ just recently introduced the 11.2 Customer Release - the most recent release of the iCIMS software and it was inspired entirely by our clients’ feedback and suggestions.

The same concept goes for the needs and wants of your employees. Many companies have internal portals that only employees have access to. This is a great spot for employee feedback or an anonymous suggestion tool so employees have an outlet to discuss what they want or need. The iCIMS employee portal has an iDEAS tab, which allows iCIMS employees to post their own ideas about how to make iCIMS better. This is a great way to make every employee feel involved in the final product of iCIMS no matter what department they work in.

The easiest way to ensure that your customers and employees will be satisfied is by asking them exactly what they want and then most importantly, LISTENING! Nickelodeon is reaping the benefits from doing so, why shouldn’t you? Maybe we could all still learn a little from cartoons…