Today's guest blog post comes to you from Kimberly Paul, who is the Manager of Corporate Staffing at Continental Airlines. Continental has been using the iCIMS Talent Platform for over 5 years and recently attended iCIMS' 6th annual Customer Advisory Council.
Thank you for allowing me to share my experiences regarding the Customer Advisory Council (CAC). As the only iCIMS customer that has attended each and every CAC conference, I can honestly say “You’ve come a long way, baby!”
When the CAC was first launched in the fall of 2004, the main topic focused on how to simply utilize our ATS (applicant tracking system). Jump ahead 6 years later and the theme, “Beyond the ATS,” sincerely remarks on how the system is a well-integrated platform. The CAC allows iCIMS to gather some of the brightest professionals in the industry to network and share fresh ideas, as well as best practices.
The first few CAC meetings were rather reserved and soft-spoken (hard to believe a room full of HR folks were barely talking!). Now, we anxiously await the next CAC, eager to learn and share with those that specialize in the pushing the envelope of iCIMS technology. From the informative presentations and guest speakers to the insightful conversations, Continental Airlines has definitely been able to implement many new and innovative strategies for our recruiting model and create great relationships with companies that share our interests.
Notably, one of the best relationships we have formed as a result of attending the CAC is with the iCIMS partner company, Direct Employers (JobCentral and VetCentral). Not only do they help keep us compliant with OFCCP posting regulations, but they offer outstanding conferences and additional products, such as free SEO implementation that greatly aids in keeping up with trending recruiting initiatives.
Overall, iCIMS technology, customer service, and partnerships are truly top-notch and we are a proud member and supporter!