- Software provider sees major accolades and client additions in 2010; remains focused on customer experience into 2011 -
HAZLET, N.J. (January 11, 2010) – iCIMS, the second largest provider of Software-as-a-Service talent acquisition solutions, released its 2010 results and 2011 forecast. Producing 15% revenue growth over the course of 2010, the company was ranked 254 on Deloitte’s Technology Fast 500 and recognized as one of the fastest-growing companies in North America by Inc500|5000 for the fifth consecutive year. iCIMS continues to be recognized for customer satisfaction and has seen steady global expansion with a 40 percent increase in UK sales, year-over-year, solidifying the company’s continued success and setting the bar for 2011.
Adding prominent brands like LL Bean, Fox Rent-a-Car, Shutterstock and Sony Music UK to its roster of over 875 global clients in 2010, iCIMS continues to focus on providing enhanced capabilities through release updates, while maintaining a superior customer experience. With the launch of the Customer Care Site, customers are provided with on-demand access to knowledge, forums and tools through an outlet that is available 24/7. It’s iCIMS commitment to the customer experience that’s led to recognition from the American Business Awards and New York Enterprise Report Small Business Awards for going above and beyond in this arena.
Looking at 2011 and iCIMS’ long term strategic goals, the organization continues to move the business forward while maintaining focused on an operating plan driven by five key areas, with a focus on:
- Further definition of the iCIMS portfolio of products and services
- Strategically targeting the growing North American small business market
- Further penetrating a maturing North American mid-market through a targeted approach
- Rolling out a combined SMB strategy to capture the European market
- Targeting strategic acquisitions through expanded portfolio, vertical and/or geographic presence
iCIMS’ continued achievements are greatly attributed to the Talent Platform’s single-source code architecture and inherent flexibility. Offering tools that manage all ends of the talent lifecycle, iCIMS' Candidate Management and Employee Management Packages are crucial in determining long term strategies and managing all stages of the employee lifecycle including solutions for Employee Data Management, Performance and Compensation Management, Sourcing and CRM, and more.
“A strategic five prong approach positions iCIMS for long term success in the marketplace and provides a consistently positive experience for iCIMS customers well beyond 2011,” said iCIMS’ CEO Colin Day. “It’s iCIMS’ 2010 achievements that drives the organization into 2011 prepared for further growth. With continued enhancements made to the Talent Platform and customer experience, we look forward to driving results in the new year and further solidifying iCIMS space in the market.”
iCIMS, a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by award-winning customer service. iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to manage their entire talent acquisition lifecycle from sourcing, to recruiting, to onboarding all within a single web-based application. With more than 1,500 clients worldwide, iCIMS is one of the largest and fastest-growing talent acquisition system providers with offices in North America, UK, and China. To learn more about how iCIMS can help your organization, visit http://www.icims.com or view a free online demo of the iCIMS Talent Platform.