iCIMS Hire Expectations™

- Software-as-a-Service provider finds a growing number of organizations in the retail industry choosing the iCIMS Talent Platform-

HAZLET, N.J. (July 20, 2010) – iCIMS, the 2nd largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today an influx of retail companies selecting the iCIMS Talent Platform for their end-to-end Talent Management needs. Leslie’s Pools, LL Bean and Price Chopper are just a few of the retail companies to join the over 800 clients that utilize iCIMS as a means to streamline various hiring types across multiple locations. 

The continued trend of retail companies selecting the iCIMS Talent Platform is directly representative of iCIMS' proven track record in supporting the industry's unique hiring needs. iCIMS is able to accommodate these specialized recruitment processes as a result of the Talent Platform's inherent flexibility and usability. Retail organizations interested in managing multiple hiring types, such as corporate and field positions, are able to do so within one core technology rather than through purchasing and implementing numerous systems. An ideal solution for national and global organizations, the iCIMS Talent Platform has streamlined the hiring processes for retail organizations across hundreds of locations around the globe. iCIMS has also worked with retailers on implementing kiosks in their stores to enable online applications for candidates who do not possess a resume. In addition, iCIMS’ comprehensive three-tier Reporting Center gives users the ability to compare statistics and metrics among multiple retail locations from one, centralized location – allowing users to track, store and manage all information securely throughout the employee lifecycle.

Readied with superior candidate management features such as applicant tracking, onboarding, employee referrals, and workforce planning, as well as such employee management tools as performance management, employee data management, talent and competency profiles and more, iCIMS’ user-friendly system has become a top choice among retail clients worldwide. Offering a superior suite of talent management software, the platform enables retail clients like Liz Claiborne, Rite Aid, and adidas to automate a myriad of once cumbersome, paper-intensive tasks such as onboarding, W-4 forms, employee surveys, performance appraisals, and exit interviews, among others.

Noted for a 97 percent client retention rate, iCIMS’ dedication to the customer experience has also subsequently led to a recognizably high user-adoption rating and ultimately, an almost perfect customer satisfaction score. Clients have often cited the superfluity of support initiatives – a four-tiered customer support team, revamped Customer Care Site featuring virtual and onsite training sessions, user-propelled support forums, a preferred partnership program and an interactive knowledge center– as leading factors in their decision to choose and then renew with iCIMS, year after year.

“iCIMS has seen tremendous success serving the needs of the Retail industry this past year– several of the dominant players in the Retail space have made iCIMS the system of choice for that sector, primarily because of the platform’s best-of-breed flexibility, configurability, and ease of use,” said Mike Dutter, iCIMS’ VP of Sales. “We expect this growth to continue into 2010 as more and more retail businesses seek one solution to streamline all of their unique HR initiatives.”