iCIMS Starts New Year with Exceptional Sales Momentum, Superior Client Retention Rates
-Hiring Management Solutions Provider Closes 2005 with Record-breaking Sales, National Recognition and Sustained Customer Satisfaction-
January 10, 2006 Hazlet, NJ - iCIMS, a leading provider of Web-based Hiring Management Solutions, today released the company’s outstanding results for the year ended December 31, 2005, which include record-breaking sales, more than 100 new client signings, national recognition, and continued excellence in customer support. iCIMS’ expertise in developing and delivering highly configurable, scalable tools has allowed the company to support the second-largest customer base in the industry, with more than 300 worldwide customers to date.
"We are extremely proud of the tremendous growth iCIMS experienced last year," said Colin Day, president and CEO of iCIMS. "A large part of the company’s success can be attributed to our "Back to the Basics" business model and the superior price:value proposal we provide to customers, all while maintaining the highest levels of customer support."
iCIMS’ 2005 accomplishments include:
- 100+ new corporate accounts signed during fiscal year 2005
- 97 percent customer retention/satisfaction rating
- 99.9965 percent system availability rating
- Support of more than 300 global clients
- 50 percent increase of internal iCIMS staff
- Improved Customer Support processes with faster issue resolution
- Outsourced Data Center to AT&T SAS-70 Level II hosting facility
- Upgraded and restructured iCIMS' Talent Platform infrastructure
- Introduction of Technical and Consulting Services department
iCIMS strengthened its mid-market dominance in 2005 with the signing of more than 100 new corporate accounts, many of which leverage iCIMS’ Corporate offering. The highly configurable, flexible Corporate solution is considered ideal for mid-sized organizations between 1,000 and 10,000 employees that face evolving business challenges as they grow. iCIMS’ expertise at catering to the needs of this niche has allowed the company to expand its mid-market customer base, which now includes such notable clients as New Balance, FedEx Services, Tommy Hilfiger, United Online, Great American Insurance Company, and Yellow Book USA.
"iCIMS ongoing success is a testament to the strength of each division of the company, from our record-breaking sales force to our innovative research and development teams to our outstanding customer support," Day said. "Each department consistently outperforms its own high standards, and as a result, iCIMS has become the fastest growing ATS provider in the industry, with superior client renewal ratings. We are enthusiastic to continue developing these strengths as we take on new challenges in 2006."
01/10/2006
About iCIMS:
iCIMS, a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by award-winning customer service. iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to manage their entire talent acquisition lifecycle from sourcing, to recruiting, to onboarding all within a single web-based application. With more than 1,000 clients worldwide, iCIMS is one of the largest and fastest-growing talent acquisition system providers with offices in North America, UK, and China. To learn more about how iCIMS can help your organization, visit http://www.icims.com or view a free online demo of the iCIMS Talent Platform.
