Growing client base leads to dedicated iCIMS' Talent Platform Account Services expansion in Southern California
May 27, 2004 Hazlet, NJ - iCIMS, Inc., a leading provider of web-based Talent Acquisition and Recruitment Management Solutions, today announced that it will be expanding their office presence in Southern California this summer. In response to the growing success of their existing West Coast Sales operations, and the traction of the solution provider's Applicant Tracking Solution in that region, iCIMS' West Coast presence will now include dedicated Implementation and Account Services within that territory. The growth of iCIMS' Southern California location comes on the heels of the recently completed expansion at their corporate headquarters in New Jersey.
ICIMS has seen tremendous growth in the interest in their suite of Talent Management Solutions from companies based on the West Coast since opening operations in that region in September 2003. That interest has quickly translated into increased sales and a formidable customer base in that area, which now includes Banner Health System, Aerojet, Waggener Edstrom, Activision, H.G. Fenton, Medicis, and more. Recognizing the growth in this region, iCIMS is expanding its presence to include Implementation and Account Service personnel to support the existing infrastructure of Sales and Marketing efforts within that territory.
"iCIMS takes pride in providing the highest levels of dedicated implementation and customer support services to all of our clients, regardless of where they are based", says Brett Swick, Director of Customer Services with iCIMS. Swick continues, "Based upon the growing number of West Coast clients and overall interest in iCIMS from that area, there is no better time to expand our dedicated client service offerings to these users by providing local Implementation and Account Services teams to support their ongoing use of iCIMS' Talent Platform."
Over 170 corporations worldwide are currently leveraging iCIMS' Applicant Tracking Solution, making iCIMS one of the largest providers of Talent Management Solutions in the Industry. iCIMS' success is highlighted by the Talent Platform #1 ranking in the ERExchange's annual Industry-wide analysis of Applicant Tracking Solutions. This is further supported by iCIMS' implementation of over 60 clients in 2003, more than 20 so far in 2004, while maintaining a 100% renewal rate among corporate clients.
Swick concludes, "Our commitment to our clients and our ability to quickly respond to their needs has been a key to our success. We have been able to sustain this commitment to our clients even as we have grown as a corporation. The expansion of services to our West Coast offices allows iCIMS to take our personalized and dedicated account service initiatives to the next level."
iCIMS, a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by award-winning customer service. iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to manage their entire talent acquisition lifecycle from sourcing, to recruiting, to onboarding all within a single web-based application. With more than 1,700 clients worldwide, iCIMS is one of the largest and fastest-growing talent acquisition system providers with offices in North America, UK, and China. To learn more about how iCIMS can help your organization, visit http://www.icims.com or view a free online demo of the iCIMS Talent Platform.