iCIMS Support

iCIMS 10 promises maximum user adoption through iCIMS' four-tiered customer support team. All clients are assigned a team of specialists - including a Client Relationship Director, Implementation Manager, Project Engineer, and Subject Matter Experts - to support them every step of the way and ensure the highest level of customer satisfaction. With the release of iCIMS 10 also comes improved international support offerings, now with expanded UK and Argentinean support teams - 24 hours a day, five days a week.

iCIMS 10 offers a wide variety of resources to promote 100% usability. With an unwavering dedication to the customer experience, iCIMS provides customers with numerous resources to help them maximize their HR technology investments and foster their professional development. Most recently, iCIMS unveiled their brand new Customer Care Site. From thought provoking webinars and white papers to interactive forums, training videos and user guides, the Customer Care site was designed to maximize iCIMS user interaction and professional development among the HR community.